Prepared Foods Service Counter Shift Ldr

prepared Foods Service Counter Shift Lead Purpose: To assist the Prepared Foods Deli Manager with supervising the daily shift operations of the kitchen for a full-service deli; to meet goals for sales, margin, labor expense, and customer service; and provide support to the Prepared Foods Manager for department-wide (kitchen, counter, cheese wheel) supervision as needed in the absence of other department supervisors. Essential Duties & Responsibilities PRODUCT FOR SALE Prepare and cook items for retail sale following established procedures and specifications of the Prepared Foods Deli Manager and Prepared Foods Manager. Provide input on new recipes and products for sale; research and develop recipes based on the Manager's guidelines. Accurately label and date all items made with all ingredients every time. Ensure the freshness of items for sale by rotating, diligently monitoring dates, keeping batches separate by date, and actively promoting sales of short-dated products while still viable. Regularly inspect the product for quality and consistency. Review shrink/waste/excess product information logs and provide input to the Manager on controls. PURCHASING For ingredients and supplies as assigned by the Prepared Foods Manager: Take inventories and place orders as directed to ensure an uninterrupted supply. Receive orders or ensure proper receiving by other deli staff. Review invoices for accuracy, break them into inventory categories, and approve payment processing. Visit other stores for comparison/contrast of offered items, pricing, displays, etc. Make recommendations to the manager based on trends observed. DEPARTMENT OPERATIONS Consistently ensure the kitchen is maintained in a safe, orderly, and sanitary condition following guidelines set by the Board of Health, Prepared Foods Deli Manager, and Prepared Foods Manager. Ensure adherence to all food safety/cold and hot storage procedures. Create seasonal/special/holiday menu items. Advise the Prepared Foods Deli Manager, Prepared Foods Manager, and/or MOD of observed potential equipment repairs, replacements, or upgrades necessary. Monitor cooler temperatures; monitor heat unit temperatures. Advise MOD of observed issues. Ensure established opening and/or closing procedures are adhered to (including cleaning schedule). Pull old or low-quality products and dispose of them properly following established recording procedures. Participate in periodic inventory counts. SUPERVISION & LEADERSHIP Create/maintain/organize prep lists and delegate tasks where necessary. Support existing systems for special orders and catering orders; recommend improvements. Participate in hiring (applicant screening, interviews), training, and review processes. Act as a point person for conflict resolution during the shift. Maintain open communication with all staff at all times, including regular meetings with supervisors. Demonstrate, encourage, and support a positive, productive, and customer-service-based work environment. Ensure cross-training and knowledge base within all sub-departments, including beer/wine, cheese, and bread. Qualifications Minimum two years of Prepared Foods experience. Experience cooking for a deli, restaurant, or catering. Organized attention to detail. Ability to lift 50 pounds. Manual dexterity with department equipment. Ability to stand for long periods and work in close quarters with many team members. Ability to communicate in a positive tone with all team members and customers. Neat appearance and a personable attitude. Ability to work varied shifts beginning at 4 a.m. and ending after 10 p.m. Ability to work a flexible schedule and the ability to cover shifts as needed. Ability to come to work on time for scheduled shifts and accurately use a time clock. Ability to follow through on verbal and written instructions. Willingness to handle meat and seafood.