Administrative Officer

Summary

This Administrative Officer position is in Social Work services at the VA Boston Healthcare System located at the Brockton location. This position is a full-time at 40 hours per week.

Duties

The Administrative Officer provides administrative and operational support to Social Work Service at the VA Boston Healthcare System. Major duties include, but are not limited to: Manages daily administrative operations, including personnel coordination, budget support, purchasing, supplies, equipment, space utilization, and timekeeping. Develops and implements administrative policies and procedures to improve service operations and meet VA and accreditation requirements. Performs budget analyses and assists leadership with planning and managing service resources. Coordinates personnel actions, onboarding, staff and trainee orientation, credentialing support, and peer review processes. Coordinates contracting activities, develops scopes of work, supports contract renewals and requests for new services, and serves as a Level I Contracting Officer's Representative upon certification. Manages purchasing card activities, supply ordering, and inventory tracking. Collects and analyzes workload, access, productivity, and program performance data to identify opportunities for improvement. Prepares reports, presentations, charts, and dashboards to support program evaluations and leadership decisions. Coordinates with clinical teams, the Business Office, and Group Practice Management to improve clinic operations, encounter completion, and coding processes. Maintains communication with training affiliates and assists with trainee qualification and credential verification. Organizes staff meetings, training events, and seminars across service locations. Represents Social Work Service on committees and coordinates responses to facility requests, patient safety reports, inspection findings, and patient concerns. Work Schedule: Full-time, Monday- Friday 8:00 a.m. to 4:30 p.m. Compressed/Flexible: Not authorized. Telework: Ad-Hoc only. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD523-041980 Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not Authorized. PCS Appraised Value Offer (AVO): Not Authorized. Financial Report- Not required. Pay: Competitive salary and regular salary increases. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions. by VA. Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement). Notifications: This position is in the Competitive Service. Time-in-Grade Restriction: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. The grade may have been in any occupation but must have been held in the Federal service. Veterans' preference does not apply for internal or other current permanent Federal agency employees. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is NOT a Bargaining Unit position. The incumbent may be required to travel to other VA campuses and CBOC's. May be required to attend conference at other facilities or other VA sites on occasion. Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required is primarily sedentary with some walking, standing, bending and carrying light items such as files, papers, books, extensive computer work, etc. and does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Time-in-Grade Requirement: Applicants subject to time-in-grade requirements must have completed 52 weeks at the GS-09 grade level or higher by the closing date of this announcement. The grade may have been in any occupation but must have been held in the Federal service. Applicants must submit SF-50 documentation that clearly demonstrates time-in-grade eligibility. If the most recent SF-50 does not demonstrate completion of 52 weeks at the required grade level, additional SF-50 documentation must be provided. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the GS-09 grade level in the normal line of progression for the occupation in the organization. Specialized experience includes providing administrative support for a program or service; coordinating personnel actions, onboarding, timekeeping, and attendance processes; assisting with budget planning and analyzing resource needs; coordinating purchasing, supply, equipment, inventory, and contracting activities; developing or improving administrative procedures consistent with organizational policies; and collecting and analyzing workload or performance data to prepare reports and recommend improvements to operations. OR, Education: Applicants may substitute education for the required experience. To qualify based on education at the GS-11 grade level, you must have a Ph.D. or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, or an LL.M., if related. Graduate education must demonstrate the knowledge, skills, and abilities necessary to perform the duties of the position. OR, Combination: Applicants may qualify through a combination of specialized experience and qualifying graduate education. Only graduate education beyond the first two full years of graduate study may be combined with specialized experience to qualify at the GS-11 level. The combined percentages of qualifying education and experience must total at least 100 percent of the requirement. Experience refers to paid and unpaid experience, including volunteer work performed through National Service programs and other organizations. Qualifying volunteer experience will be credited. Preferred Experience: Experience supporting Social Work Service administrative operations, including recruitment, hiring, onboarding, orientation, trainee coordination, and data management. For more information, please review the Office of Personnel Management's qualification standard for Administrative Officer Series 0341 and the associated Group Coverage Qualification Standard for Administrative and Management Positions.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Attention to Detail Decision Making Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Teamwork Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Other Information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.