Sr. Analyst, Delivery Operations & Strategy

Position Purpose:

A Logistics Sr. Analyst uses analytical methods and a variety of tools to understand, predict, improve and/or control Logistics operations and processes for our Deliver from Store capabilities. Sr. Logistics Analysts are responsible for data management, analyzing performance, identifying problems, and developing recommendations that support the business. Solves problems by considering courses of action within the framework of business goals and standards. Operates with minimal supervision and once given general assignments, prioritizes and executes tasks. Provides and communicates recommendations to upper management. Mentors and guides Logistics Analysts in daily work tasks. Must be a self-starter, detail oriented, able to support and lead multiple projects, possess excellent communication skills, work well with a team, interact with multiple levels and functions with the delivery organization, and able to manage vendor/business relationships. Related projects for a Senior Logistics Analyst supporting Delivery Operations spends the day analyzing data within various applications to validate delivery windows, investigate early/late compliance issues, and resolve operational escalations. Responsible for routinely writing and maintaining SQL queries in BigQuery, producing analytical outputs (e.g., early‑reduction reporting, carrier scorecards, CSAT and miss analyses), and sharing clear findings with leadership. Day to day work is highly cross‑functional-collaborating closely with BI, and field teams to reconcile data discrepancies, support decision‑making, and adjust reporting logic as needed-while also participating in recurring cadences such as EOW recaps, business reviews, and weekly touch bases to align on priorities and outcomes.

Key Responsibilities:

• 25% Utilizes quantitative skills to create and analyze reports to support business execution. Supports the business through ad-hoc queries, and maintains reports from a variety of resources as specific to department or organizational needs

• 25% Develops business tools and solutions based on knowledge, product or technology. Identifies Logistics process improvement opportunities through strategic thinking, critical thinking and analysis

• 20% Provides recommendations to senior management. Mentors and guides Logistics Analysts

• 20% Performs data management through data mining/data modeling/data analysis/cost/benefit analysis/process mapping/%/or problem analysis while executing day to day processes related to area of responsibility. Develops & maintains cost estimates, forecasts, and cost models. Supports business through ad-hoc queries & maintains reports

• 10% Manages vendor/business partner relationships

Direct Manager/Direct Reports:

• This position reports to Manager of Sr Manager

• This position has no Direct Reports

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Industrial Engineering, Business Administration, Math or Finance Degree Master's Degree

• Experience with Six Sigma or other Process Improvement Methodology

• Proficient in: Microsoft Office Suite including Access, Excel, Powerpoint, Project, Word

• Advanced Skills in: Mini-Tab, Access, SQL, Visual Basic Skills for Data Acquisition and Analysis, Visio-Process Mapping Skills

• Project Management Skills

• Finance/CBA/Capital Budget Experience

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 3

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• None

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.