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Lead Product Manager Customer Experience - EPIC EMR Integrat

MYRIAD GENETICS, INC.

SALT LAKE CITY, UTJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
SALT LAKE CITY, UT
Work Authorization
Not specified

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Job overview

The Lead Product Manager will define and drive Myriad’s strategy for customer-facing EMR integrations, primarily focused on Epic, and embed genetic testing into clinical workflows. The role partners across product, engineering, clinical, commercial, operations, and executive teams to improve ordering, results delivery, decision support, and downstream workflows. It also leads product execution and mentors colleagues while advancing product practices and customer experience.

Skills & qualifications

RequiredNice to have

Skills

Product StrategyProduct RoadmappingEMR IntegrationEpicHL7FHIRAPIsInteroperabilityClinical WorkflowsBusiness Case DevelopmentStakeholder AlignmentCustomer ExperienceMentoring

Full job description

About Myriad Myriad Genetics is a healthcare company that provides genetic tests to help doctors and patients make more informed care decisions. Our tests help identify disease risk, support diagnosis and treatment planning, and guide care in areas such as oncology, women's health, and mental health. Myriad has a long history in genetic testing and is focused on making personalized medicine easier to access, understand, and use in everyday healthcare. Role Overview The Lead Product Manager, Customer Experience - EPIC EMR Integrations will define and drive Myriad's enterprise strategy for EMR-integrated customer experiences, with a focus on embedding genetic testing into clinical workflows in ways that are intuitive, scalable, and clinically meaningful. This leader will partner across Product, Engineering, EMR Technology, Clinical Product, Commercial, Operations, and Executive Leadership to identify high-value opportunities, align investments, and deliver measurable improvements in ordering, results delivery, clinical decision support, and downstream workflows. In addition to owning product strategy and execution, this role will serve as a hands-on leader and mentor within the Product organization, advancing best practices, supporting cross-functional delivery, and elevating the value of customer experience. Key Responsibilities Product Strategy, Vision and Portfolio Leadership * Define and drive the multi-year product strategy for customer-facing EMR integrations across Myriad's portfolio, with a primary focus on Epic. * Set priorities that balance customer needs, business objectives, technical feasibility, and long-term platform value. * Lead roadmap planning and investment recommendations for integration, workflow, and interoperability capabilities. * Identify market, regulatory, interoperability, and healthcare technology trends that create strategic advantage. * Build data-driven business cases and align senior stakeholders on priorities, risks, and tradeoffs. Customer Experience and Workflow Transformation * Champion an enterprise view of the customer experience across ordering, results delivery, clinical decision support, and follow-up workflows. * Identify opportunities to improve clinical workflows through EMR-enabled experiences that are intuitive, scalable, and measurable. * Partner with strategic customers, clinicians, and health systems to understand needs and shape future-state product direction. * Define customer experience principles and outcome measures that guide product decisions across teams. * Ensure investments improve provider efficiency, adoption, utilization, and customer satisfaction. EMR Integration and Interoperability Leadership * Lead product strategy for EMR integration capabilities, with deep focus on Epic and extensibility across broader EMR ecosystems. * Guide interoperability priorities across HL7, FHIR, APIs, discrete data exchange, and clinical workflows. * Partner with Engineering and EMR Technology to evaluate technical approaches, scalability, and... For full info follow application link. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and bel iefs, as well as any mental health or physical disability needs.

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