Key Account Manager

This Opportunity

WSP is initiating a search for an Account Manager to support one of our most strategic freight rail clients. Locations for this role includes but not limited to Kansas City, St. Louis, Chicago, Houston, Dallas, or Omaha office. This leadership role will be responsible for managing the successful delivery of comprehensive environmental services within the transportation and rail infrastructure space, while serving as a trusted advisor and key point of contact for the client.

The successful candidate will lead multidisciplinary programs, oversee account performance, and strengthen WSP's partnership with this important client through exceptional project execution, proactive communication, and a strong commitment to safety, quality, and commercial success. This position offers the opportunity to support critical rail infrastructure initiatives for one of North America's largest transportation networks.

Your Impact

• Serve as the primary account manager and client-facing lead for environmental services.

• Identify opportunities to expand service offerings and support growth of the account and WSP’s strategic freight rail program within the Earth & Environment sector.

• Build and maintain strong relationships with internal and client stakeholders, project sponsors, and operational leaders.

• Develop account growth strategies and manage forecasting and financial performance while ensuring alignment with client expectations.

• Lead multidisciplinary teams consisting of environmental and engineering professionals.

• Coordinate internal and external stakeholders to facilitate efficient project delivery and issue resolution.

• Ensure compliance with WSP and client standards, project requirements, regulatory requirements, and WSP quality processes.

• Partner with Project Controls teams to monitor schedules, forecasts, earned value metrics, resource utilization, and project safety metrics.

• Prepare and deliver executive-level account updates, performance reviews, and strategic client presentations.

• Mentor project managers, coordinators, and technical staff while promoting a strong culture of safety, collaboration, accountability, and continuous improvement.

• Support proposal development, strategic account planning, and business development activities associated with this key rail account and other rail clients.

• Exercise responsible and ethical decision-making regarding company funds, resources, and conduct and adhere to WSP's Code of Conduct and related policies and procedures.

• Perform additional responsibilities as required by business needs.

Who You Are

Required Qualifications

• Bachelor's Degree in Environmental Science, Geology, Engineering or a related discipline.

• 10+ years of progressive experience managing environmental programs for transportation, freight rail, or infrastructure clients.

• Strong commitment to safety.

• Working knowledge of key environmental service offerings, such as emergency incident and spill response; environmental due diligence in support of real property transactions and mergers and acquisitions; survey and abatement of asbestos, lead and PCBs; management and evaluation of environmental liabilities; natural, cultural and historic resource survey, management and permitting, including NEPA; environmental remediation; geohazard mitigation; environmental, safety and health compliance; and, industrial wastewater treatment system design.

• Proven experience managing strategic accounts, forecasting, business risks, and client relationships.Proven ability to develop and lead programs and strong internal teams across multiple disciplines and geographic locations.

• Proven ability to identify and lead pursuit of strategic opportunities within the environmental consulting freight rail space.

• Excellent communication, presentation, negotiation, and stakeholder engagement skills.

• Ability to navigate complex operational environments and manage competing priorities.

• Working knowledge of project delivery methodologies, project controls, and project governance practices.

• Ability to travel is required to support program, project and client needs.

Preferred Qualifications

• Experience supporting Class I railroad clients with environmental services, including UP, BNSF, Canadian National, Canadian Pacific Kansas City, or other major rail operators.

• Demonstrated success developing and growing strategic client relationships within the transportation and rail industry.

• Rail safety training.

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About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.