Case Aide (53152)

Salary Range $13.00 - $14.00 Hourly

Description

Position Description:

Title: Case Aide Reports To: Lead Veteran Advocate

Hours: Full Time Supervises: None

FLSA Status: Non-Exempt (Hourly) OSHA Exposure Category: III

Position Summary: This position will perform paraprofessional case management and program participant activities to support and augment professional services provided to participants.

Essential Job Functions: •Transports clients to and from visits for housing and other resources related to individual service plan; •Assists Veteran Advocates/Case Managers in service delivery for program participants in office and/or home settings; •Prepares reports regarding participant contacts; •Accompanies Veteran Advocates/Case Managers on emergency and other field visits; •Obtains medical, social and other records to assist staff in developing participant’s service plan; •Makes collateral contacts to community agencies such as veteran affairs, doctors, police and social service agencies to obtain necessary information; •Assists participants in completing forms relating to assistance or service requests; •May perform clerical activity such as data collection, filing and obtaining case files and copying and arranging various documents, referral information and other written material; •Gather and distribute participants’ food, clothing and household items; •Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and •All other duties as assigned.

Qualifications

Essential Qualifications:

Education: •High School Diploma or equivalent and two (2) years of college-level education is required. Two (2) years of alcohol and other drug counseling experience may be substituted for one (1) year of college-level education. No more than one (1) year of college-level education may be substituted with alcohol and other drug counseling experience.

Experience and Competencies: •Two (2) years of experience in providing direct counseling services to persons with alcohol and/or drug problems is preferred; •Intake and assessment experience is preferred; •Marketing and/or sales experience preferred; •Bilingual is preferred; •Knowledge of the criminal justice system; •Excellent communication skills; •Ability to exercise good judgment and discretion; •Ability to work well in a team environment; •Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality; •Professional appearance and demeanor; •Must be culturally/linguistically sensitive to populations served; •Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required; and •CPR Certification and First Aid Certification.