International Account Specialist Job

International Account Specialist Job

Location:

Radnor, PA, United States

Employment Type: Regular

Category: Customer Service

Posting Date: Sep 17, 2026

Do you thrive in a fast-paced, global environment where customer service, logistics, and problem-solving come together?Join Bostik’s Customer Service team and play a key role in managing international sales and purchase orders, partnering across Logistics, Supply Chain, Credit, Regulatory, and other teams to support customers and drive the business forward.

Based in Radnor, PA, with a hybrid work schedule offering a mix of in-office collaboration and remote flexibility.

Apply now and start building a long-term career with us!

If you’re looking for an organization that prioritizes career growth and is committed to developing its talent in a collaborative team environment —this is your opportunity.

At Bostik, you’ll be part of an organization that values its people. With plenty of training and advancement opportunities, you will be supported to thrive and grow within our global network.

Our values guide how we work every day—not just what we say.

• Inclusion:Everyone deserves to feel respected, supported, and heard.

• Safety & Support:We prioritize safe work practices, proper PPE, clear procedures, and incident reporting without hesitation.

• Empowerment:Training is provided, expectations are clear, and learning is encouraged.

• Teamwork:Success here is built through communication, collaboration, and shared responsibility.

Key Responsibilities:

As aInternational Account Specialist, you will…

• Manage international import and export orders from start to finish, including order entry, purchase orders, shipment coordination, documentation, transportation, and delivery tracking.

• Coordinate with customers, suppliers, freight forwarders, and internal teams to provide timely order updates, resolve shipping challenges, and support a smooth customer experience.

• Ensure import/export accuracy and compliance by maintaining required documentation, completing shipment audits, tracking activity, and following established customs and regulatory processes.

• Resolve order, freight, billing, and customer issues, including complaints, credits, adjustments, delays, and additional charges, while proactively identifying ways to minimize business and customer impact.

• Maintain accurate business data and support continuous improvement, including customer and pricing information, reporting, training, process updates, and collaboration with Supply Chain and S&OP teams.

Qualifications:

Even if you don’t meet all the requirements below, we’d still love to hear from you! Bostik is committed to creating an inclusive workplace where everyone feels respected and valued. We welcome applicants of all genders, identities, backgrounds, and experiences, including veterans and candidates with military service.

• International order management expertise, including at least 2 years of experience supporting import/export activities and a working knowledge of Incoterms and international shipping processes.

• A strong customer mindset, backed by 3+ years in customer service, order management, supply chain, or another customer-facing environment.

• ERP and technology experience, ideally with SAP, plus proficiency with Microsoft Excel, Word, and PowerPoint.

• Confident communication and problem-solving skills, with the ability to build relationships, make sound decisions, and navigate complex customer and shipping challenges.

• The ability to thrive in a fast-moving, global environment, balancing multiple priorities while partnering across internal teams, customers, suppliers, freight forwarders, and brokers.

Education & Preferred Qualifications:Bachelor’s degree in Business, Supply Chain, Engineering, or a related field; equivalent relevant experience considered. CCS certification is a plus.

Explore the links below to learn more about life at Arkema and Bostik!

Our vision | Arkema Global (https://www.arkema.com/global/en/arkema-group/vision/#:~:text=The%205%20values%20supporting%20our%20vision)

Inclusive Workplace | Arkema USA

Total Rewards + Well Being | Arkema USA (https://www.arkema.com/usa/en/careers/life-at-arkema/total-rewards-well-being/)

Who we are?Arkema is a world leader inInnovative Materials for a Sustainable Worldwith the ambition to become a pure Specialty Materials player.

We thrive asOne Arkema, comprised of many businesses and brands including Bostik, ArrMaz, and more! and operating with a global reach in 55 countries with more than 20,700 employees. Each one contributes to positioning Arkema as a recognized leader of specialty chemicals and advanced materials, reporting annual sales of €9.1 billion, of which 3.1% allocated to R&D for 1,800 researchers in 17 R&D centers.

If you pursue excellence, love innovation and are inspired by challenges, we encourage you throughwww.arkema.com (https://www.arkema.com/global/en/) to learn more about our values – Solidarity, Performance, Simplicity, Empowerment, and Inclusion – and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation.

Changing the world requires the right formula.The right formula consists of our innovative and sustainable materials, and you. Join us to develop the materials of tomorrow and make a difference together.What are you made of?

The legal information below pertains specifically to positions posted in the United States, however we strive for diversity, equity and inclusion in all the countries that we hire.

Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting and hiring.

Visit ourLinkedIn (https://www.linkedin.com/company/arkema/) ,Youtube (https://www.youtube.com/watch?v=RoewV6ME3FI) , X (https://twitter.com/i/flow/login?redirect\_after\_login=%2FArkema\_group) , Facebook (https://www.facebook.com/ArkemaGroup) ,Instagram (https://www.instagram.com/Arkemagroup/)