Director of Operations - Behavioral Health

Director of Operations – Behavioral Health Boulder Community Health, Boulder, CO 80303

$53.46 - $99.28/hour + Annual Incentive Bonus | Full Time | Salaried/Exempt

Boulder Community Health is seeking an experienced and collaborative Director of Operations – Behavioral Health to provide strategic and operational leadership for our Behavioral Health Service Line. In partnership with the Medical Director and clinical and executive leadership, this role oversees behavioral health operations across inpatient, outpatient, and ambulatory settings, translating clinical strategy into effective operations and measurable results. The Director will lead program development, financial and operational performance, regulatory compliance, quality improvement, workforce planning, and service line growth while developing high-performing teams and fostering a culture of accountability, collaboration, and patient-centered care.

Benefits: •Health insurance, including a FREE employee only option •Dental and Vision insurance •BCH paid Life Insurance; Spouse and Dependent Life Insurance plans •Short-term and Long-term disability coverage •Health and Dependent Care Flexible Spending Accounts •Retirement plan with BCH matching contributions, and discretionary lump sum contribution •Paid Time Off •Education assistance program •Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more •Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki •Free one-on-one retirement planning sessions •Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family

Qualifications •Master’s degree in healthcare administration, business administration, behavioral health, or related field preferred. •Bachelor’s Degree required. •Behavioral health licensure (e.g., LCSW, LPC, LMFT) or other health care profession preferred. •5–10 years of progressive leadership experience in healthcare operations required, preferably in behavioral health. •Experience managing multiple sites, programs, or service lines preferred.

Responsibilities •Provide strategic and operational leadership for behavioral health programs across inpatient, outpatient, and ambulatory settings. •Lead quality, safety, patient experience, and continuous improvement initiatives to improve outcomes, access, throughput, and operational performance. •Develop and manage operational and financial plans, budgets, resources, and performance metrics to support organizational goals and fiscal accountability. •Ensure compliance with regulatory, accreditation, safety, documentation, billing, and operational requirements while proactively managing risk. •Lead, develop, and retain high-performing teams while fostering a culture of engagement, accountability, collaboration, and continuous learning. •Partner closely with the Medical Director, executive leadership, and cross-functional teams to align clinical and operational priorities. •Lead workforce planning, staffing strategies, and organizational change in collaboration with clinical leadership. •Co-lead service line strategy, growth initiatives, program development, partnerships, innovation, and care model redesign.

About Boulder Community Health Boulder Community Health (BCH) is a not-for-profit healthcare organization based in Boulder, Colorado, serving the Boulder County community. Our flagship facility, Boulder Community Hospital, along with several other locations, provides comprehensive care, including acute care, emergency services, psychiatric care, and outpatient services. BCH offers a wide range of specialties, including cardiology, oncology, orthopedics, maternity, and mental health care, with a strong emphasis on patient-centered, high-quality care. We are dedicated to improving community health through advanced medical technology, evidence-based practices, wellness programs, and community outreach initiatives. BCH maintains strong partnerships with local physicians and supports public health efforts to promote healthy lifestyles and address health disparities. As a Certified Level II Trauma Center, Boulder Community Hospital provides expert emergency care for serious and complex injuries while delivering comprehensive services across the full continuum of care.

EOE/Affirmative Action/Drug-free workplace. BCH will never conduct interviews or ask for employment documents via text. This position has no close date. Applications will be accepted until the position is filled.