SMPO Delivery Consultant (System Automation)

Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that's passionate about driving innovation and making a difference.

Your role and responsibilities

As a Delivery Consultant specializing in Technology Expert Labs for IBM's zTPS, you will provide clients with world-class services to optimize the configuration, deployment, adoption, usage, and analysis of their zModernization and zTransaction Processing System (zTPS) software products. This role involves delivering expert consulting services to help clients achieve maximum value from their zTPS investments.

Your primary responsibilities will include:

• Lead Client Engagements: Manage and deliver consulting services to clients, providing expert guidance on optimizing zTPS software products, including IT Operations Management, Application/Data Management, Application Development, and Security products.

• Optimize zTPS Configurations: Analyze and optimize zTPS configurations to ensure clients achieve maximum value from their software investments, leveraging expertise in zModernization and zTransaction Processing System software products.

• Develop Adoption Strategies: Develop and implement strategies to drive adoption and usage of zTPS software products, ensuring clients achieve their business objectives.

• Collaborate with Clients: Work closely with clients to understand their business needs and provide tailored consulting services to address their specific challenges and opportunities.

• Deliver Expert Analysis: Provide expert analysis and recommendations to clients on zTPS software products, helping them make informed decisions about their technology investments.

Required technical and professional expertise

5+ years working in a mainframe operations environment providing an operational, service, consultancy or support role

• z/OS Automation Migration Projects

• OPS/MVS and/or BMC Auto Operator (but OPS/MVS is preferred)

• System Automation/ Netview implementation or migration experience

• Working Knowledge of the System Automation Policy Database (PDB)

• Strong REXX coding skills

• Demonstrated strong written and communications skills

• The ability to use TSO and ISPF

• JCL skills

Preferred technical and professional experience

• zTPS Product Knowledge: Experience with IT Operations Management, Application/Data Management, Application Development, and Security products within zTPS software suite.

• Technical Consulting Skills: Experience in delivering expert consulting services to clients, providing guidance on optimizing zTPS software products and configurations.

• Analytical Problem-Solving: Experience in analyzing complex technical problems and developing creative solutions to drive business value for clients.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.