Medical Scheduling Temporary

Temporary position. $20.00/hr Full time Monday-Friday 8-5 May thru July The Referral Scheduler will assist the Scheduling team with reducing a high-volume backlog of referrals and orders requiring scheduling and follow-up. This role will focus on contacting patients, coordinating, and scheduling appointments with contracted providers, updating referral statuses, and documenting all scheduling activity accurately within the appropriate systems. Each temporary worker will be assigned a specific specialty referral category (Cardiology, Dental, Specialty Services, etc.), with assignments adjusted as workloads and tasks are completed. Team members will be expected to meet daily productivity goals while maintaining quality, accuracy, and compliance standards. Essential Duties & Responsibilities • Review assigned referral and order work queues daily. • Contact contracted companies to schedule specialty appointments. • Contact participants and/or MDPOAs to inform them of scheduled appointments. • Document all scheduling attempts and completed appointments accurately. • Update referral statuses within the electronic medical record (EMR) system. • Maintain confidentiality and HIPAA compliance at all times. • Escalate unresolved referrals to leadership when appropriate. • Meet daily productivity expectations of scheduling 5--8 referrals/orders per day. • Assist with reducing out-of-compliance referrals and improving turnaround times. Qualifications • Previous scheduling, administrative, or healthcare office experience preferred. • Experience with medical referrals, authorizations, or EMR systems preferred. • Strong organizational and communication skills • Ability to manage high-volume workloads efficiently. • Strong attention to detail and documentation accuracy • Ability to work independently and meet productivity goals. • Customer service experience preferred. Productivity Expectations • Schedule approximately 5--8 referrals/orders daily • Maintain accurate documentation and timely follow-up. • Support departmental compliance and backlog reduction goals.