Pharmacy Quality Assurance Coordinator

Job ID: 1167320_RR00124869

Facility: NYU Langone Medical Center

Position Type: Full-Time/Regular

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health (http://nyulangone.org/) , and interact with us on LinkedIn (https://www.linkedin.com/company/nyulangonehealth/?viewAsMember=true) , Glassdoor (https://www.glassdoor.com/Reviews/NYU-Langone-Health-Reviews-E121521.htm) , Indeed (https://www.indeed.com/cmp/Nyu-Langone-Health/reviews) , Facebook (http://facebook.com/NYULangone) , X (http://x.com/nyulangone) , YouTube (http://www.youtube.com/user/nyulmc) and Instagram (http://instagram.com/nyulangone) .

Position Summary:

We have an exciting opportunity to join our team as a Pharmacy Quality Assurance Coordinator.

The Quality Assurance Pharmacy Technician supports NYU Langone Health systemwide pharmacy quality, compliance, and medication safety activities across sterile and non-sterile compounding, medication storage, controlled substance surveillance, and regulatory readiness. Under the supervision of pharmacy leadership and/or a licensed pharmacist, this role conducts audits, supports staff training and competency assessment, assists with environmental and personnel monitoring, maintains quality documentation, and participates in quality improvement initiatives to ensure compliance with applicable organizational, state, federal, and accreditation standards.

Job Responsibilities:

Quality Assurance and Regulatory Compliance

• Conduct audits and observations of pharmacy compounding areas, medication storage locations, and pharmacy workflows to ensure compliance with departmental policies and regulatory standards.

• Monitor sterile and non-sterile compounding practices, including aseptic technique, garbing, hand hygiene, PPE use, cleaning, and workflow compliance.

• Support compliance with USP <795>, USP <797>, USP <800>, Board of Pharmacy requirements, The Joint Commission standards, and other applicable state and federal regulations.

• Assist with corrective and preventive actions (CAPAs), remediation plans, and follow-up related to audit findings, testing excursions, and operational quality issues.

• Support recall, quarantine, discrepancy resolution, and other quality or safety response activities as assigned.

• Partner with site stakeholders in managing pharmacy quality and regulatory compliance software systems

Training, Education, and Competency

• Provide orientation, training, and ongoing education for pharmacists and pharmacy technicians related to sterile compounding, non-sterile compounding, medication handling, storage standards, and quality assurance procedures.

• Coordinate and/or perform competency assessments, including media fill testing, glove/fingertip testing, garbing assessments, aseptic technique observations, and related validations.

• Manage required annual and biannual competency completion and reschedule staff as needed to maintain compliance.

• Serve as a resource to staff on quality standards, compounding procedures, departmental policies, and best practices.

Environmental and Process Monitoring

• Perform, coordinate, and/or document environmental monitoring and personnel testing for compounding areas, including air, surface, and personnel sampling as applicable.

• Review environmental monitoring and certification reports, identify inconsistencies, and escalate findings to pharmacy leadership.

• Assist with vendor scheduling, onsite coordination, invoice review, and follow-up for certification, environmental monitoring, and related compliance services.

• Maintain organized records of monitoring results, certifications, competency records, and related quality documentation.

Medication Management and Controlled Substance Oversight

• Conduct medication management audits for automated and non-automated medication storage areas to ensure compliance with storage, labeling, expiration dating, security, and handling requirements.

• Assist with audits involving controlled substances, code carts, floor stock, and automated dispensing cabinets.

• Support controlled substance surveillance and accountability processes using established monitoring tools and software.

• Collaborate with pharmacy and interdisciplinary teams to improve medication-use safety and regulatory compliance.

Documentation, Reporting, and Systems Support

• Document audit findings, staff observations, competency assessments, testing results, deviations, and follow-up actions in designated systems and databases.

• Assist with maintaining quality dashboards, compliance metrics, and summary reports for pharmacy leadership.

• Support compounding and quality assurance software systems, including user support, troubleshooting, data maintenance, and workflow optimization where applicable.

• Prepare timely reports and communications regarding compliance findings, test results, and corrective actions.

Operational Support

• Maintain competency as a pharmacy technician and assist with sterile and/or non-sterile compounding operations as needed

• Perform pharmacy technician duties in accordance with organizational policy and regulatory requirements.

• Support standardization of practices across pharmacy areas and sites.

• Manage pharmacy quarantine program for sterile compounding based on sterility testing

Minimum Qualifications:

• Bachelor’s diploma

• Current New York State Board of Pharmacy registration/licensure as a Pharmacy Technician

• Minimum three (3) years of pharmacy technician experience in a hospital, health-system, or comparable pharmacy setting within the last eight (8) years

• Minimum one (1) year of experience in sterile compounding or compounding compliance/quality support.

• Working knowledge of USP <795>, USP <797>, USP <800>, The Joint Commission standards, and Board of Pharmacy requirements.

• Proficiency with Microsoft Office applications, including Excel and Word.

• Active PTCB CPhT Certification

• Pharmacy Technician Certification Board CPhT-Adv designation must be achieved within 18 months of hire date through completion of the following credentials and certificate programs

• Certified Compounded Sterile Preparation Technician (CSPT)

• Hazardous Drug Management Certificate

• Nonsterile Compounding Certificate

• Regulatory Compliance Certificate

• Maintenance of all above licenses, registrations, designations, and certifications as well as minimum New York State continuing education requirements

Preferred Qualifications:

• Experience with hazardous drug compounding, oncology pharmacy, or pharmacy quality programs.

• Experience with automated dispensing systems, EHR platforms, compounding software, and surveillance/reporting tools.

• Experience supporting regulatory inspections, environmental monitoring, and competency programs.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $70,481.61 - $121,580.64 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here (https://cdn-static.findly.com/wp-content/uploads/sites/290/2017/04/pay-transp\_formattedESQA508c.pdf)