
Deposit Account Control Agreement (DACA) Sr. Product Manager
Cleveland, OH · HybridJobSeen todaySeen in employer's feed today
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Job overview
The Commercial DACA/Blocked Accounts Senior Product Manager oversees KeyBank’s Deposit Account Control Agreement program, including product planning, profitability, client experience, risk management, and operations. The role guides asset-based lending account and product structures, leads DACA associates, and partners with technology teams, vendors, and business leaders to develop solutions and advance product initiatives. It also supports sales, training, regulatory compliance, and performance monitoring.
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Full job description
Location: For Those Who Work At Home, Ohio Position Location Policy - General Location: within the United States - Hybrid Requirement (if within specific cities): If the selected candidate resides near KeyBank office (non-branch location), they are expected to work on-site 2 days per week. Job Summary (Job Brief) The Commercial DACA/Blocked Accounts Sr Product Manager is primarily responsible for all aspects of the DACA product experience, including product planning and discovery, product profitability, CX development, strategic direction, risk management and product operation. The Product Manager also provides guidance related to asset based lending (ABL) account & product structures. As a key contributor on the team, this individual will also work with other Product and Pricing Managers to drive forward initiatives and accelerate progress towards Key's strategic initiatives by demonstrating product expertise, thought leadership, market support, client experience and partnering. ESSENTIAL JOB FUNCTIONS - The Commercial DACA Sr Product Manager will be responsible for all facets of KeyBank's Commercial Deposit Account Control Agreement program, which includes solution consulting, onboarding, agreement language, billing, servicing and risk reviews. - The Commercial DACA Sr Product Manager will be responsible for leading a team of DACA associates including hiring, training, developing, and conducting performance management. - Continue to Enhance the overall onboarding and account servicing experience. - Take a leadership role in the evolution of KeyBank's Commercial Liquidity positioning - Support Ad-hoc research and resolution of daily issues, data requests, reporting requirements, finding remediation as well as regulatory requests. - Partner with internal technology, 3rd party vendors, and other strategic partners to develop new client solutions. - Deliver training internally and externally to convey an understanding of the products, their usage and functionality. - Support the sales force in selling the products and articulating the benefits to clients. - May serve as a Project Manager on product-related initiatives across various channels. Lead cross functional teams to ensure timely delivery of product management projects. - Enhance systematic reconciliation, better data for better control and efficiency. - Keep abreast of industry trends, regulatory changes and buying behavior patterns. - Responsible for the strategic design and development of new product portfolios and services that meet a client need - Responsible for monitoring and reporting out daily, weekly, and monthly acquisition performance trends - Responsible for understanding market conditions, the regulatory landscape and making recommendations for change as appropriate to internal and external conditions - Accountable for the compliance and legality of all product portfolio offerings and effectiveness of distribution and delivery - Consult with business leaders and management to obtain buy-in and input on recommended innovations and product portfolio enhancements - Accountable for scanning the competitive landscape, keeping a pulse on the competition with noted gaps, strengths, weaknesses and forecasting industry trends - Accountable for forecasting accuracy, performance measurement and monitoring, and overall client experience and impacts REQUIRED QUALIFICATIONS Bachelor's degree required in Business (Accounting, Finance, Economics) ; MBA preferred. Minimum of 5 years experience of product management or product development Experience with Deposit Account Control Agreements/ Blocked Accounts A drive to create, dig into, and use
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