
Implementation Manager
Remote · USFull-time$120–140K/yrSeen 1 day agoSeen in employer's feed 1 day ago
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At a glance
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Job overview
Machinify’s Implementation Manager leads end-to-end implementations of healthcare technology, analytics, and payment integrity solutions. The role onboards clients, supports expansions, manages data integrations, and coordinates internal teams and client stakeholders to meet project timelines, quality standards, regulatory requirements, and client expectations. It also supports training, documentation, issue resolution, and continuous improvement across implementation processes.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
3 - 5 years
Minimum Education Required
Bachelor's Degree
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We're constantly reimagining what's possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.
About the opportunity
At Machinify, we're constantly reimagining what's possible in our industry, creating disruptively simple, powerfully clear ways to maximize our clients' financial outcomes today and drive down healthcare costs tomorrow. As part of the Enterprise Implementations team, the Implementation Manager drives endtoend implementation of healthcare technology, analytics, and payment integrity solutions. This role is responsible for onboarding new clients, supporting product and service expansions, managing complex data integrations, and ensuring that projects meet timelines, quality standards, regulatory requirements, and client expectations.
Serving as the primary point of contact throughout the implementation lifecycle, this role partners closely with client stakeholders and Machinify Product, Technology, Data Engineering, Analytics, Client Success, and Operations to deliver highquality implementations that create measurable value for health plan partners.
What you'll do
Lead endtoend implementation cycles including discovery, data readiness, configuration, integration, UAT, golive, and postlaunch transition.
Develop and maintain project plans, timelines, milestones, RAID logs, risk mitigation plans, and status reports.
Facilitate internal and external project meetings, including kickoffs, milestone reviews, and working sessions.
Oversee crossfunctional project teams to ensure timely completion of tasks and proactive issue resolution.
Identify and mitigate risks; escalate blockers to leadership as needed.
Ensure implementation activities meet quality standards, data security requirements, contractual obligations, and industry regulations (e.g., HIPAA, CMS).
Serve as the primary point of contact during implementation, ensuring a responsive, solutionoriented client experience.
Provide clear and timely updates, action items, and next steps.
Prepare and deliver clientfacing materials including status decks, project updates, training materials, and process documentation.
Present complex or technical concepts to both technical and nontechnical stakeholders, including client leadership.
Coordinate data mapping, validation, ingestion, and quality checks across healthcare file types (claims, eligibility, provider, pharmacy, etc.).
Transcribe requirements into actionable JIRA or ADO tickets, supporting grooming and sprint planning with Engineers.
Demonstrate strong understanding of analytics workflows, data mining concepts, audit/recovery processes, and payment integrity operations.
Support integrations related to complex claims audits, COB, Subrogation, data mining services, payment integrity algorithms, and other related workflows.
Design, refine, and optimize operational workflows based on client requirements and product capabilities.
Diagnose operational or systemrelated issues and collaborate internally to resolve them.
Develop user guides, SOPs, quickstart guides, implementation plans, and process maps for client and internal use.
Maintain clear, auditable documentation for all implementation activities.
Deliver training on platform features, workflows, AIdriven tools, and processes to clients and internal teams.
Provide feedback to improve implementation methodologies, tools, templates, and overall process efficiency.
Support onboarding, coaching, and knowledge transfer for new Implementation team members.
Contribute to continuous improvement initiatives that enhance scalability, quality, and efficiency.
What experience you bring (Role Requirements)
Bachelor's degree in Business, Healthcare, IT, Data, Project Management, or related field (or equivalent experience).
3-5+ years of implementation or project management experience in healthcare technology, payment integrity, insurance services, analytics, or related fields.
Experience with healthcare data structures and exchange file types (claims, eligibility, provider, pharmacy) and associated integration workflows.
Strong understanding of data mining concepts, analytics workflows, and how data supports audit or recovery outcomes.
Experience implementing both SaaS products and servicesbased solutions.
Proficiency with JIRA, Smartsheet, Excel, Word, PowerPoint, and Outlook.
Experience with AI tools to support efficiency and accuracy
Excellent verbal and written communication and the ability to explain technical concepts to nontechnical audiences.
Strong analytical, problemsolving, and criticalthinking skills with the ability to manage dataheavy implementations.
Ability to manage multiple priorities and deadlines in a fastpaced environment.
Strong relationshipbuilding skills and a customercentric mindset.
High degree of professionalism, reliability, and consistency in a client facing role.
Working knowledge of CMS requirements, healthcare regulations, and HIPAA.
Ability to collaborate across distributed teams, lead through influence, and work independently with minimal oversight.
PMP, PRINCE2, Agile, or similar certification preferred.
Pay range: $120,000 - $140,000 (base)
This is an exempt position.Compensation will be determined based on several factors including, but not limited to, skill set, years of experience, and the employee's geographic location.
What we offer
WorkfromanywhereintheUS!Machinifyisdigital-first.
TopMedical/Dental/Visionofferings
FSA/HSA
Tuitionreimbursement
Competitivesalary,401(k)withcompanymatch
Additionalhealthandwellnessbenefitsandperks
Flexibleandtrustingenvironmentwhereyou'llfeelempoweredtodoyourbestwork
Equal Employment Opportunity at Machinify
We are committed to equal employment opportunity regardless of r ace, color, ancestry, r eligion, s ex, national origin, s exual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at:https://www.machinify.com/candidate-privacy-notice/
Equal Opportunity Employer
Veteran Friendly Employer
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
4173762009
How this job compares
Set against the 676 open Implementation Manager jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This posting$120–140K/yr
- US median$131–213K/yr569 salary ranges
This range's midpoint, $130K, is 24% below the US median midpoint ($170K) — in the middle half of Implementation Manager salary ranges across the US.
- Openings
- Olive Jobs lists 10 open Implementation Manager jobs in Kentucky and 676 across the US. 9% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Deloitte120 open
- EY101 open
- CVS Health55 open
- Experience
- This posting asks for at least 3 years of experience — less than three in four Implementation Manager postings that state a minimum ask for (median 4 years, across 624 postings).
- Education
- 294 of the 676 open Implementation Manager jobs (43%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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