Processor - Open Enrollment

Firstsource

Remote · USSeasonal / Full-time$16/hrSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation

$16/hr

Location

Remote · US

Schedule

Seasonal / Full-time

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

Firstsource is hiring a seasonal Processor for Open Enrollment, working remotely from home. The role processes health plan enrollment changes and requires experience in medical insurance billing, coding, or customer care, along with knowledge of medical insurance benefits. The posting seeks proficiency with Excel-like systems, analytical problem solving, attention to detail, and the ability to learn processes and work independently in a virtual environment.

Skills & qualifications

RequiredNice to have

Skills

ExcelIndependent WorkProcess LearningAnalytical ThinkingProblem SolvingAttention to DetailMedical Insurance BenefitsMulti-Step DirectionsProgram NavigationComputer SkillsTypingRemote LearningTeamworkReceptiveness to Feedback

Qualifications

3+ Years ExperienceHigh School Diploma or GEDOpen Enrollment ExperienceRequired Assessment40 Wpm Typing Speed

Benefits

401(k) Match

Dental Insurance

Medical Insurance

Paid Time Off

Vision Insurance

Full job description

Experience Required

3 - 5 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

Number Of Positions

Work Schedule and Shift Requirements

First (Day)

Job Description

Job Title: Processor - Open Enrollment (Seasonal)

Job Type: Full Time/Remote WFH

FLSA Status: Non-Exempt/Hourly

Grade: H1

Pay: $16/hr

Function/Department: Health Plan and Healthcare Services

Reporting to: Team Lead/Supervisor - Operations

Open Enrollment Job Details:

Proficiency in Excel. Formula knowledge is not required, but the system used daily is similar to Excel in functionality.

Demonstrated ability to work independently and efficiently assimilate new processes with minimal guidance.

Strong analytical thinking skills with a deep-dive approach to problem solving and excellent attention to detail.

3 - 5 years of experience in medical insurance billing, coding or customer care.

Solid understanding of medical insurance benefits, including deductibles-pays, and coverage structures.

Ability to follow multi-step directions and navigate multiple programs and systems.

Problem solving/Critical thinking skills while independent in a virtual environment (Enrollment, refund decision making-Open Enrollment/Membership it is very detail oriented: eg: Adding dependents, updating coverage, calculating premiums, adding additional insurance coverage, terminations, newborn adds, name & dob mismatches, interpreting applications and uploading the correct information.)

Attention to detail

Comfortable with remote computer learning. WFH experience is preferable. The ability to learn easily in a team environment is important.

Able to accept constructive criticism

Requirements -

Prior open enrollment experience preferred

Pass a required assessment within the training period

Typing 40 wpm

Must be proficient in computer skills/typing skills

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position work remotely from home.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to regularly or frequently talk and hear, sit for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally stand and walk, climb stairs, and lift equipment up to 25 pounds.