Manager, Patient Access

WMCHealth

Valhalla, NYFull-time$90–114K/yrSeen 1w agoSeen in employer's feed 4 days ago

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At a glance

Compensation

$90–114K/yr

Location

Valhalla, NY

Schedule

Full-time

Work Authorization

Not specified

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Job overview

The Manager, Patient Access oversees daily operations for pre-registration, insurance verification, scheduling, authorization, and financial counseling for inpatient and outpatient services. The role manages nonclinical staff, implements policy, and leads process improvement and quality monitoring. It also coordinates staffing and patient-clearance workflows, addresses concerns, and trains employees on applications and financial-clearance functions.

Skills & qualifications

RequiredNice to have

Skills

Insurance VerificationAuthorizationSchedulingPre-RegistrationFinancial CounselingStaff SupervisionProcess ImprovementQuality MonitoringMedical Necessity ChecksEmployee Training

Qualifications

3 Years Supervisory ExperienceBachelor's Degree or Equivalent Experience

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Tuition Assistance

Full job description

Manager, Patient Access

Company: NorthEast Provider Solutions Inc.

City/State: Valhalla, NY

Category: Executive/Management

Department: Patient Access-WMC Health

Union: No

Position: Full Time

Hours: M-F 10AM-6:30PM

Shift: Day, Evening

Req #: 50189

Posted Date: Oct 15, 2026

Hiring Range: $90,323-$114,333

Apply Now

External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/34492) Internal Applicant link

*If you are hired by WMCHealth, your final base salary will be determined based on job-related factors, including employment status (full-time, part-time or per diem), relevant skills, qualifications and experience. Consistent with our commitment to pay equity, we also consider internal equity among similarly situated employees when determining final compensation.

Job Details:

Job Summary:

The Manager, Patient Access oversees the daily functions and operation of, pre-registration, insurance verification, scheduling, authorization and financial counseling for both inpatient and for outpatient services. The Patient Access Manager is responsible for the successful implementation of policy, ongoing management, and process improvement, integrates, develops policy, and overall success of the patient access functions.

Responsibilities:

Responsible for all administrative functions that contribute to the management and execution of insurance verification, authorization, scheduling, pre-registration and financial counseling of inpatient and outpatient services. · Manages non clinical staff in a manner that promotes optimal productivity, achieves patient and physician satisfaction and engages employees to perform at their highest level, all consistent with the Westchester Medical Health System. · Provides on-site direct leadership and management, by coaching, developingand empowering direct reports. · Develops and implements process for responding to patient and employee concerns and issues.Serves as a liaison between physician practices, management, and supporting departments. · Utilizes education, experience and analytical judgment to perform critical job elements ensuring patient and physician satisfaction, fostering positive relationships. · Coordinates process improvement and daily quality monitoringof key performance metrics and accuracy of accounts. Establishes a monitoring system to understand trends, system issues and make appropriate recommendations for process improvement,proactively developing and focusing on implementation of changes · Coordinate the integration ofpre-registration, pre-certification insurance verification and medical necessity checks for all patients for each facilitywith Scheduling to ensure resolution of relevant matters. · Various personnel actions including but not limited to hiring, performance evaluations, schedules, and termination and weekly time cards. · Ensures adequate professional staffing levels. Responsible for the coordination of staffing needs to support accurate completion of all scheduled patients prior to the date of service. Additional Responsibilities · Train new employees on all applications associated with registration, eligibility and benefits, authorizations and financial counseling, including post follow up- updates and education. · Resolve duplicate MRN, resolve charity email, dashboards and worklists associated with the financial clearance functions. · Attend meetings and conferences related to job functions and responsibilities. Qualifications/Requirements:

Experience:

3 years supervisory experience in hospital based setting

Education:

Bachelor's Degree or equivalent in experience.

About Us:

NorthEast Provider Solutions Inc.

Benefits:

We offer a comprehensive compensation and benefits package that includes: