Service Greeter

Beaverton Mercedes, Portland, OR 97225

Full time

R118653

Dealership:L0230 Mercedes-Benz of Beaverton

Mercedes-Benz of Beaverton

Now Hiring – Service Greeter!

• Pay: $19.00 - $21.00, depending on experience

• Schedule: Full-time, Tuesday - Saturday

What You'll Do

• Intercepts all incoming calls and determines whether the person being called should be interrupted.

• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the answering time and the time they are put on hold.

• Take thorough messages, including the caller's first and last name, company name if applicable, time, and the message.

• Communicate messages to the appropriate parties promptly.

• Provide very basic information to callers who have general inquiries.

• Serve as service center greeter (i.e. when customer is not met by a Service Advisor and direct to appropriate persons as necessary.

• Update and distribute company telephone roster when necessary.

• Maintain Phone log daily.

• Maintain customer name file daily.

• File repair orders daily.

• Special projects as assigned.

What You'll Bring

• 1+ years experience as a Greeter or in a related customer service position.

• Must speak clearly on the telephone and convey an image of professionalism and competence to callers.

• Ability to convey messages to employees clearly and quickly.

• Professional personal appearance.

• Typing and 10 key operation by touch, computer friendly.

• Acceptable driving record and a valid driver's license in your state of residence

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!