
Manager, Distribution Continuous Improvement, L'Oreal Operations
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Job overview
The Manager of Continuous Improvement serves as the site leader for Operational Excellence and Continuous Improvement, supporting strategic initiatives across the North America Fulfillment Services network. The role develops and deploys sustainable improvement methodologies for distribution center operations and partners with network leaders, site leadership, and cross-functional stakeholders to execute network-wide initiatives and sustain standardized best practices.
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Full job description
Job Title: Function: Division: Location: Reports To: Site Who We Are: For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. At L'Oreal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L'Oreal divisions. We are consumer-oriented, and we act responsibly all along the value chain. What You Will Do: The Manager of Continuous Improvement will serve as the site leader for Operational Excellence and Continuous Improvement while supporting strategic initiatives across the North America Fulfillment Services (NAFS) network. This role is responsible for developing and deploying sustainable improvement methodologies that enhance safety, service, quality execution, productivity, inventory performance, automation utilization, and cost efficiency throughout distribution center operations. The position will lead the deployment of Lean, GEMBA, Six Sigma, problem-solving, and operational excellence tools while driving a culture of continuous improvement across Streetsboro and other network locations. Beyond local site responsibilities, the Manager will partner closely with Network of Excellence leaders, site leadership teams, and cross-functional stakeholders to identify, prioritize, and execute network-wide improvement initiatives. This role will act as a key change agent, ensuring best practices are standardized, replicated, and sustained across the NAFS distribution network. Continuous Improvement Strategy & Deployment - Develop and execute the site Continuous Improvement roadmap aligned with NAFS operational and strategic objectives. - Lead the deployment of Lean, Six Sigma, Daily Management System (DMS), Kaizen, Value Stream Mapping, and Problem-Solving methodologies. - Identify operational gaps and improvement opportunities through data analysis, process observation, and benchmarking. - Build and implement sustainable mechanisms that drive productivity, efficiency, inventory accuracy, service, and cost improvements. - Establish governance processes to ensure improvement initiatives are prioritized, resourced, and successfully executed. - Drive a culture of continuous improvement and operational excellence throughout the organization. Network Operational Excellence Leadership Partner with NAFS Network of Excellence leaders to support enterprise-wide continuous improvement initiatives. Lead or participate in multi-site projects focused on productivity, automation optimization, capacity utilization, labor efficiency, inventory flow, and customer service improvements. Support replication and standardization of best practices across NAFS distribu
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