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Patient Services Coordinator III - Family Medicine

Novant Health

Matthews, NCJobSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Matthews, NC
Work Authorization
Not specified

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Job overview

The Patient Services Coordinator III supports Family Medicine administrative operations by recording patient demographics, insurance information, charges, and collections, and scheduling appointments. The role requires cross-training in multiple administrative support functions. Novant Health emphasizes compassionate care, belonging, courage, personal growth, and teamwork.

Skills & qualifications

RequiredNice to have

Skills

Medical Office SoftwareAppointment SchedulingVerbal CommunicationAdaptabilityOrganizational SkillsProblem SolvingCritical ThinkingCross-Cultural InteractionConfidentialityTeamworkInitiativeMedical TerminologyEPIC SystemsPayor Billing RequirementsCoding RequirementsPractice Software

Qualifications

High School Diploma or GEDOne Year Clerical ExperienceMedical Office Experience or Related Experience

Full job description

What We Offer

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What You'll Do

  • Education: High School Diploma or GED, required.

  • Experience: One year of clerical experience in medical office setting, required.

  • Other related experience may be considered in lieu of medical office experience.

  • Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.

  • Additional skills preferred: Proficient in use of all computer software utilized in practice.

What We're Looking For

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

184234

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