
VP, Nonprofit Relationship Manager
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Job overview
The Vice President of Nonprofit Relationship Manager will establish, lead, and scale Telhio Credit Union’s nonprofit banking business line. The role owns its growth strategy and market presence, serves as the senior subject-matter expert and external ambassador to the nonprofit sector, and is accountable for portfolio performance across deposits, lending, treasury management, fee income, client acquisition, and retention.
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Full job description
Position: VP, Nonprofit Relationship Manager Location: 330 Rush Alley suite 500 Columbus, OH Job Id: 1117 # of Openings: 1 Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity. Summary: The Vice President of Nonprofit Relationship Manager is accountable for establishing, leading and scaling Telhio Credit Union's dedicated nonprofit banking business line. This role combines strategic leadership, commercial banking, deposit generation, treasury management, lending, market development, community engagement and enterprise-wide collaboration to position Telhio as the preferred financial institution for nonprofit and mission-driven organizations. The Vice President will own the business line's growth strategy and market presence while serving as Telhio's senior subject-matter expert and external ambassador to the nonprofit sector. Success will be measured through profitable deposit growth, quality loan production, treasury-management adoption, fee income, client acquisition, retention, cross-functional referrals, market share and the overall financial performance of the nonprofit banking portfolio. Strategic and Business-Line Leadership * Develop and execute Telhio's enterprise-wide Nonprofit Banking Strategy, including annual business plans, budgets, market priorities, growth targets and key performance indicators. * Build, lead and continuously refine a differentiated Nonprofit Banking Division with specialized products, service standards, underwriting considerations and relationship-management practices. * Serve as Telhio's internal authority on nonprofit finance, governance, revenue models, liquidity, reserves, philanthropy, capital planning and sector-specific risk. * Advise executive leadership on pricing, product design, credit policy, operational support and resource requirements necessary to grow the business line responsibly and profitably. * Identify emerging market opportunities and recommend new products, partnerships and service models designed specifically for nonprofit organizations. * Manage all aspects of Telhio's Charitable Foundation, including grant management, distribution and follow up in conjunction with other Telhio senior managers and executive team. * Build and lead Telhio's nonprofit suite of additional services for all nonprofit c-suite professionals, including education and consulting. Maintain, amend and augment product set as needed. Revenue, Portfolio and Market Growth * Own and achieve annual production and profitability goals for deposits, loans, treasury-management revenue, fee income, net interest income and total relationship value. * Originate and expand relationships with charitable organizations, foundations, associations, faith-based institutions, schools, arts and cultural organizations, healthcare nonprofits, human-service agencies and other mission-driven entities. * Generate sustainable deal flow through executive networks, board relationships, community foundations, chambers of commerce, professional advisers, centers of influence and existing Telhio members. * Develop multi-product relationships that include operating accounts, money market and reserve balances, treasury services, merchant services, commercial credit, cards, wealth-management referrals and executi
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