Administrative Officer

Summary The Bureau of Consular Affairs (CA) at the U.S. Department of State is seeking to fill multiple Administrative Officer positions within its Passport Services Directorate at passport agencies across the United States. These positions play a vital role in overseeing administrative and business operations that support the effective and efficient delivery of passport services. TO LEARN MORE ABOUT CONSULAR AFFAIRS VISIT: https://www.state.gov/about-us-bureau-of-consular-affairs/" Responsibilities Responsible for the assembly of information and compilation of reports dealing with production figures, aging data, and cost of operations. Develops criteria for goal evaluation and for program effectiveness by identifying and analyzing pertinent information, assessing accomplishments, and recommending action. Plans and conducts program evaluations focusing on the efficiency and effectiveness of agency operations, using knowledge of pertinent government-wide laws and regulations, Departmental policies, and precedents. Responsible for implementing the assigned passport agency's delegated budget relating to travel, training, awards, overtime, and other budgetary expenditures in support of both short-term and long-term management operational goals and directives. Analyzes and tracks audit workload at the assigned agency, including distribution of audit burden, for use by the management team in developing and implementing action plans for reducing audit backlogs. Requirements Conditions of Employment Qualifications Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience analyzing organizational workloads to assess resource needs and improve operational efficiency. Evaluating program policies and processes to identify deficiencies and recommend improvements that enhance operational efficiency and program effectiveness. There is no substitute of education for specialized experience for the GS-12 position. Education Education requirements do not apply to this vacancy announcement. Additional Information To request a reasonable accommodation for additional time on the timed sections of the assessment, please submit your request using the “Request a Reasonable Accommodation” button within the Assessment Application. For all other reasonable accommodations at the U.S. Department of State, please contact the Office of Accessibility and Accommodations (OAA) at [email protected]. OAA is responsible for reviewing and adjudicating reasonable accommodation (RA) requests for the Assessment Battery being used for this announcement. The following applies to all RA requests: RA requests cover additional time on timed sections only. Applicants submitting a RA request MUST attach supporting medical documentation signed by a licensed, treating medical provider. The documentation should describe the nature, severity, and expected duration of the condition, identify the relevant medical condition or diagnosis, and explain the basis for the requested extension. RA requests that do not contain supporting medical documentation attachments at the time of initial request may be subject to further review. Note: the following documents do not, on their own, qualify for automatic approval of the RA request: Schedule A letters, VA benefits letters, or SSA letters. Applicants MUST submit their application before the vacancy closes, even if pending an accommodation decision. Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process. Applicants will have 48 hours after their RA request is adjudicated to complete the assessment battery. Scores generated after the allotted timeframe will not be admissible and the applicant will not be considered further for the vacancy. If a different type of RA is needed, please contact OAA directly at [email protected]. If eligible, situational telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions. Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position.