Fund Administrator (Fund Admin)

[]{#docs-internal-guid-3655f13b-7fff-76dd-8a41-b9b075bcbe2a} Apply Here: ## {#section dir="ltr"} About Pacific Administrators Pacific Administrators (PAI) was founded in 2001 with a mission to provide exceptional Third-Party Administration services to Multi-Employer (Taft-Hartley) Employee Benefit Plan Trust Funds. PAI has been awarded one of Hawaii Business Magazine's Best Places to Work for 2026 and is Hawaiis Largest Locally Owned and Operated Third-Party Administrator. [ ]{#docs-internal-guid-3655f13b-7fff-76dd-8a41-b9b075bcbe2a} About the Role The Administrator works under the direction of the companys President to service Taft-Hartley benefit fund clients by managing relationships and directing and coordinating assigned projects. They will work closely with the client Funds Legal Counsels, Consultants, Trustees and other professionals to provide client services as outlined in the Client Administrative Services Agreement. The Administrator is responsible for accurate, proper and timely execution of all assigned work and is required to have technical and public relationship skills to deliver a level of service that consistently meets or exceeds client expectations. They will serve as operational manager for at least one department (i.e. the Administration department or other) assisting with achievement of Company Key Performance Indicator related projects. [ ]{#docs-internal-guid-3655f13b-7fff-76dd-8a41-b9b075bcbe2a} Responsibilities: - Attend client trust meetings, benefit fairs, union membership, new hire orientation and conferences - Receive and respond to client inquiries including benefit and claim questions and issues - Review and analysis of monthly financial statements and disbursements - Prepare and finalize meeting minutes, reports and agenda items - Knowledge of ERISA, current legislation and Department of Labor guidelines - Management of internal relationships to ensure compliance with client-specific procedures - Interpretation and application of Plan Documents and Summary Plan Descriptions (SPD), and other policies - Planning, analyzing and evaluating information and company output relevant to assigned client projects - Manager to the assigned department supervisor(s) to assist with staff development and performance - Administration department - Learn support functions to be able to assist when necessary - Assist department supervisor(s) to manage and coordinate department workload for timely completion of assigned responsibilities and projects - Reviews client coverage contracts and amendments for accuracy - Market new and renewal business - Manage proposals for renewals, identify content - Prepare employee, client and vendor communication material - Occasional neighbor island and mainland travel is required for client meetings and conferences - Drive to client or various locations for attendance of duties requirements - Occasional carrying, loading and transporting of supplies - Perform other duties as assigned [ ]{#docs-internal-guid-3655f13b-7fff-76dd-8a41-b9b075bcbe2a} Requirements: Bachelors degree (BA) in Accounting/Finance or Human Resource Management or equivalent; 5+ years related experience and/or training Able to build and manage long-term relationships with the client Funds legal counsels, consultants, trustees and plan participants Excellent oral and written communication skills with the ability to timely acknowledge and respond, deliver clear, concise and accurate oral and written correspondence Ability to speak to various size groups varying from members, plan professionals and/or trustees Excellent organizational, project planning and time management skills - must have the ability to establish priorities and objectives, then to gather, classify, and retrieve information to meet deadlines Good problem solving and decision-making skills with the ability to learn company practic s Able to be flexible to maintain constructive behavior in the face of adversity; to be able to manage stress and prioritize assigned tasks; change course of action when appropriate