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Clinical Patient Liaison - Clarkston Medical Group

McLaren Health Care

Michigan, MIFull-timeSeen 3 days agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Michigan, MI
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Clinical Patient Liaison performs administrative and certain clinical duties under the direction of the Chief Nursing Officer(s). The role supports nurses and medical assistants, communicates with patients and pharmacies, handles patient records and forms, and completes day-to-day office tasks. The posting requires a high school diploma or GED and at least two years of medical office or hospital setting experience; Medical Assistant Certification is preferred.

Skills & qualifications

RequiredNice to have

Skills

Interpersonal CommunicationProblem SolvingMedical Assistant Certification

Qualifications

High School Diploma or GED2+ Years Medical Office Experience

Full job description

Clinical Patient Liaison - Clarkston Medical Group

Michigan, Clarkston (https://careers.mclaren.org/jobs/38865/other-jobs-matching/location-only)

New

Administrative/Clerical (https://careers.mclaren.org/landingpages/administrativeclerical-opportunities-at-mclaren-12)

McLaren Community Primary Care

26011249 Requisition #

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Perform administrative and certain clinical duties under the direction of the Chief Nursing Officer(s).

Essential Functions and Responsibilities:

  • Authorize drug refills and provide prescription information to pharmacies

  • Assist nurses and medical assistants to ensure quality care and measures are provided to patients

  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records

  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms, PA’s, and denial appeals

  • Receive and route messages or documents, such as laboratory results, to appropriate staff or patients

  • Explain medications, diets, or providers' instructions to patients

  • Compile and record medical charts, reports, or correspondence

  • Transmit correspondence or medical records by mail, e-mail, or fax

  • Performing day-to-day administrative tasks such as scanning, scheduling, placing orders per the providers request, maintaining information files and processing paperwork, such as, sports physicals, health appraisals, FMLA, and disability forms

  • Entering, and maintaining information in written or electronic form related to patient care

  • Patient and bucket follow-up

  • Monthly completion of compliance training

  • Other duties as assigned

Required:

  • High School Diploma or GED

  • Minimum of two (2) years of medical office/hospital setting experience

  • Self-starter with excellent interpersonal communication and problem-solving skills

Preferred:

  • Medical Assistant Certification

Additional Information

  • Schedule: Full-time

  • Requisition ID: 26011249

  • Daily Work Times: 8:00am-5:00pm

  • Hours Per Pay Period: 80

  • On Call: No

  • Weekends: No

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