Complaint Handling Quality Engineer

Job Duties

Now Hiring: Complaint Handling Quality Engineer

Location: Arden Hills, MN

Pay Rate: $42.00/hour

Schedule: Monday-Friday

Help drive quality and compliance in a highly regulated engineering environment. We're seeking a detail-oriented Complaint Handling Quality Engineer to review product complaint investigations, analyze technical findings, and ensure quality standards are met. This is an excellent opportunity for engineers who thrive in a fast-paced, high-volume setting and enjoy solving technical problems while making an impact on product quality.

Education Requirements

Bachelor's degree in Engineering or a related STEM field

Experience Requirements

Experience in quality engineering, complaint handling, or regulated manufacturing environments preferred

Strong technical writing and documentation skills

Knowledge of quality systems and compliance processes

Ability to interpret technical data and communicate findings effectively

Strong analytical, troubleshooting, and problem-solving skills

Job Duties

Review completed complaint investigations and returned product analysis reports

Evaluate product performance issues and ensure complaints are adequately addressed

Support quality investigations involving electrical, mechanical, electro-mechanical, chemical, or optical products

Assist technicians and engineering teams with technical analysis and documentation

Identify and communicate quality concerns to cross-functional teams

Analyze trends and support continuous improvement initiatives

Provide technical support for regulatory, legal, and customer service inquiries

Participate in projects focused on enhancing investigation processes and quality outcomes

Maintain compliance with quality system requirements and established procedures

Physical Capabilities

Ability to work at a computer for extended periods

Strong attention to detail and concentration skills

Ability to manage repetitive tasks with accuracy and consistency

Employee Benefits

Medical, dental, vision, and pet insurance

401(k) Retirement Savings Plan

Employee Assistance Program (EAP)

Commuter/Parking Accounts

People Perks

Health Savings Account (HSA)

AD&D Insurance

What You'll Do

In this role, you'll review and evaluate high volumes of product complaint investigations, analyze technical findings, collaborate with engineering and quality teams, and help ensure compliance with industry quality standards. Your work will support accurate investigations, continuous improvement efforts, and overall product quality.

Apply Now!

If you're an engineer with strong quality and analytical skills looking for a rewarding opportunity, apply today and take the next step in your career with a leading organization focused on quality and innovation.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

About Us

Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.

Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

Minimum Education Required

Bachelor Degree

Minimum Experience Required

None

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$42.00 - $42.00 / Hourly

Postal Code

55112

Job Type

Full Time

Place of Work

On-site

Requisition ID

2059235

Job Benefits

Not specified