Director, Business Strategy and Global Role Lead

Overview

With a vision to Build and sell intelligent cloud and intelligent edge solutions with partners, empowering people and organizations to achieve more, Global Channel Partner Sales is responsible for driving revenue outcomes with partners through innovative solutions–at scale! The Global Partner GTM, Programs, & Operations (GPO) organization within bring Global Channel Partner Salesgs together the go-to-market strategy, programs, and platforms to accelerate growth and improve partner experience across all partner segments.

We are seeking a strategic and results-oriented Director, Business Strategy and Global Role Lead to drive partner enablement, technical competency, and business growth across enterprise global channels. This role is responsible for creating clarity in role expectations, enabling strategic alignment, and ensuring operational excellence across segments and geographies.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Design Global Role Strategy – Create Clarity: Develop and deliver global role strategy, guidance, and execution frameworks that align to Microsoft Global Partners business priorities and enable consistent implementation across segments and geographies.

• Drive Execution & Operational Excellence – Generate Impact: Inspire high-performing global communities, embed accountability, and ensure scalable operational models that drive measurable business outcomes.

• Accelerate Business Growth – Deliver Results: Optimize partner-facing programs, readiness, incentives, and enablement resources to improve productivity, pipeline velocity, and revenue impact.

• Define & Govern role Strategy: Establish clear role expectations, success metrics, playbooks, and documentation to enable consistent execution globally.

• Lead Operational Excellence Initiatives: Drive adoption of standardized processes, KPIs, and operational models across segments and channels.

• Enable Strategic Alignment: Align segment and channel priorities around roles, responsibilities, and performance measures to eliminate ambiguity and increase execution clarity.

• Deliver Field & Partner Insights: Act as the voice of the field by gathering insights from partners and internal communities to inform GTM priorities and investment decisions.

• Promote Technical Competency & Skilling: Drive certifications, advanced training, and continuous skill development across partners and internal teams to elevate technical depth.

• Provide Growth Enablement Tools: Partner with Sales, Strategy, and Operations teams to deliver scalable programs, incentives, and enablement frameworks that drive business performance.

• Facilitate Best Practice Sharing: Lead global knowledge exchange forums and communities to accelerate adoption of proven practices and improve deal execution.

• Global Role Documentation: Clear, published role guidance, responsibilities, and success metrics adopted across regions.

• Playbooks & Operational Frameworks: Scalable guidance driving process adoption and measurable execution improvements.

• Community Engagement & Leadership Rhythm: Measurable participation and contribution across global leadership forums and role communities.

• Adoption of Strategic Initiatives: Increased adoption of deal execution standards, specialization attainment, and role-specific programs.

• Investment Utilization: Effective use of partner enablement investments with measurable ROI.

• Technical Skilling & Certification Growth: Certifications and advanced training completion exceeding baseline requirements.

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience.

• 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance.

Additional or preferred qualifications

• Master's Degree in Business Administration or related field AND 5+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, banking, finance, economics, and/or partner organization experience OR Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 7+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience OR equivalent experience.

• 7+ years in a customer and/or partner facing role, optimally dealing with a variety of audiences – customers, partners (ISV, SI, start-ups, MSPs), strategy, marketing, or business development

• 5+ years working directly with partner ecosystem, the ability to provide valuable business and technical guidance to them and to secure their commitment to use business solutions

• Proven experience in partner management, business development, or global sales enablement.

• Strong strategic thinking and operational execution skills.

• Excellent collaboration, communication, and influencing abilities across global teams.

• Data-driven mindset with experience leveraging insights for decision-making.

• Ability to thrive in a dynamic, complex, and cross-functional environment.

• Passionate, results-driven, and organized approach; with an attention to detail: A self-starter who can create and deliver scalable plans from concept to delivery, including the ability to prioritize and manage multiple projects, effectively driving to measurable results.

• The ability to work cross-team in ambiguous and changing environments, along with excellent listening and partnering skills. Must be comfortable working in a highly matrixed environment, and leading program v-teams or workstreams aligned to shared goals and measures.

• Engagement expertise: Storytelling skills and passion for delighting partners, advocating on their behalf, creating great partner experiences, and understanding the linkage between these experiences and business success.

• Brings demonstrated experience proposing, creating, and managing executive-level proposals and presentations.

• Executive Relations: The ability to interact confidently with senior leaders in a highly-matrixed organization to present/defend/clarify concerns or issues regarding an existing project, program, or solution. This includes the ability to confidently address difficult questions, handle pushback from a high-level audience, and maintain an executive demeanour while engaging in challenging or sometimes high-pressure situations

Sales Strategy Enablement IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)