Office Manager

Job Duties

Description

Description

The Office Manager will serve as a trusted partner to the Milliman Minneapolis Health and Life practice's leadership team, helping increase our effectiveness, capacity, and decision velocity by improving coordination and ensuring important work moves forward.

This role supports our leaders across a wide range of executive support, project coordination, communications, and operational responsibilities. Success in this position comes from anticipating needs, staying organized amid changing priorities, following through on details, and helping a fast-moving team operate more smoothly.

Who We Are

Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (https://www.milliman.com/en/social-impact) to learn more about Milliman's commitments to our people, inclusion, and sustainability.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

What You Will Do

Executive Support & Coordination

Manage complex calendars, meeting schedules, and executive priorities

Coordinate travel, hotels, retreats, offsites, and team events

Prepare meeting materials, agendas, and follow-up communications

Track action items and help ensure commitments are completed

Support expense management and Concur submissions

Lead administrative team and oversee accounts payable and accounts receivable processes

Conduct document comparisons, redlines, and version reviews

Draft correspondence, gather information, and support executive communications

Support legal review processes and contract coordination activities

Coordinate recruiting activities, interview scheduling, and HR-related workflows

Strategic Project Support

Support staff career development, goal tracking, and policy administration efforts

Coordinate special projects on behalf of leadership

Support annual planning efforts, retreats, offsites, and practice initiatives

Gather information and input from leaders and team members

Help organize materials related to growth initiatives, ownership discussions, and business planning

Maintain project plans, timelines, and follow-through across multiple initiatives

Confidential Executive Support

Participate in highly confidential meetings and discussions

Prepare and maintain sensitive business materials and records

Support compensation, bonus, and people-related processes

Exercise exceptional judgment and discretion when handling confidential information

Continuous Improvement & AI Enablement

Introduce and refine processes that improve efficiency, standardization, and collaboration

Use AI tools such as Microsoft Copilot and ChatGPT to accelerate drafting, summarization, scheduling, information synthesis, and presentation development

Help identify opportunities to reduce administrative burden across the practice

Continuously look for ways to make work easier, faster, and more effective for the team

What We Are Looking For

Professional Qualifications

20+ years of experience supporting executives, teams, or business operations

Experience in healthcare-oriented businesses

Proficiency with Microsoft 365 applications including Outlook, Teams, PowerPoint, Excel, Word, and SharePoint

Strong written and verbal communication skills

Ability to manage multiple priorities while maintaining attention to detail

Outstanding organizational skills and follow-through

Strong project coordination and administrative skills

Executive Assistant support for senior leaders

Experience supporting recruiting and onboarding efforts

Experience with event, travel, retreat, or meeting planning

Personal Qualifications

Exceptional service orientation and desire to help others succeed

High discretion, integrity, and sound judgement

Excellent relationship-building skills and ability to work effectively with people at all levels of the organization

Comfort working independently

Curiosity about how AI tools can improve productivity and collaboration

Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

The Team

The Minneapolis Health and Life practice is composed of healthcare and long-term care insurance professionals who provide our clients with industry-leading consulting services. We also develop and maintain innovative products that complement our consulting services. We are an expanding group with experience leading the way in industries that continuously change and evolve. Our office encourages an open and collaborative work environment to help our professionals grow and thrive. The administrative team is involved in work that supports all areas of the practice.

Location

The expected application deadline for this job is September 4, 2026.

This role is based out of the Milliman office in Eden Prairie, Minnesota, but candidates hired into this role may work remotely anywhere in the US.

Compensation

The overall hourly range for this role is $34.47 - $63.42, which corresponds to an annual salary of $71,700 to $131,905 assuming 40 hours worked per week.

For candidates residing in:

Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia the range is $39.64 - $63.42, corresponding to a $82,455 - $131,905 annual salary assuming 40 hours worked per week.

All other locations the range is $34.47 - $55.14, correspond to a $71,700 - $114,700 annual salary assuming 40 hours worked per week.

A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. This is a non-exempt overtime eligible role.

Benefits

We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:

Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners.

Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.

401(k) Plan - Includes a company matching program and profit-sharing contributions.

Discretionary Bonus Program - Recognizing employee contributions.

Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.

Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.

Holidays - A minimum of 10 paid holidays per year.

Family Building Benefits - Includes adoption and fertility assistance.

Paid Parental Leave - 11 weeks of paid leave for employees who meet eligibility criteria.

Life Insurance & AD&D - 100% of premiums covered by Milliman.

Short-Term and Long-Term Disability - Fully paid by Milliman.

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

Milliman is an equal opportunity employer

Our company, with the full support of our Chief Executive Officer, is fully committed to the maximum utilization of all human resources and the goals of Equal Employment Opportunity and Affirmative Action. We recruit, hire, train, and promote, and consider qualified applicants for employment, in all job titles without regard to age, ancestry, citizenship status, color, creed, familial status, genetic information, marital status, national origin, political ideology, race, religion, sex, sexual orientation, gender identity, status as an individual with a disability, or veteran status, including qualified disabled veterans, Armed Forces service medal veterans, recently separated veterans, and active duty wartime or campaign badge veterans; and shall not discriminate against any individual, or any other characteristic protected by law.

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$11.41 / Hourly

Postal Code

55347

Job Type

Full Time

Place of Work

On-site

Requisition ID

OFFIC010662

Job Benefits

Not specified