Strategic Workflow Optimization Manager

This position is incentive eligible.

This Work from Home position requires that you live and will perform the duties of the position within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Do you have the career opportunities as a(an) Strategic Workflow Optimization Manager you want with your current employer? We have an exciting opportunity for you to join Centralized Allocations, which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

The Manager - Strategic Workflow Optimization will be a key player in identifying and executing initiatives that result in increased operational efficiencies. From conceptualizing and drafting the initial business case to execution using various methods. The Manager will collaborate with stakeholders to improve revenue cycle workflow. The Manager will drive collaboration and consensus within the business to ensure that the end product attains high levels of adoption and acceptance. The Manager must have a quantitative mindset and able to develop metrics demonstrating improved workflow from an end-to-end perspective.

In this role, you will:

• Shadow and learn various revenue cycle job functions in order to determine potential workflow enhancements

• Develop, coordinate and follow through on team ideas and solutions

• Assess the complexity of business problems to determine the effort required for process design of automation engagements.

• Understand stakeholder’s roadmaps and provide automation solutions to achieve business goals.

• Develops and designs automations aimed at: improving the customer experience, reducing errors, reducing expenses, increasing revenues and creating capacity.

• Conduct design study processes; conducting studies in support of system redesign and business process reengineering, improvement and management; developing implementation plans; and supporting the process of implementing and sustaining improvements.

• Write business cases regarding idea proposals

What qualifications you will need:

• Bachelor’s degree in Finance, Accounting, Statistics/Analytics, Information Science, Engineering or similar field of study. Equivalent work experience may substitute education requirement.

• 2-3 years of relevant work experience required, preferably with Parallon

• Hands-on experience with RPA or Automation tools strongly preferred

• Must have strong analytical, written, and presentation skills and the application of quantitative analysis techniques as applied in a revenue cycle environment

• Six Sigma experience preferred

• Experience within healthcare operations preferred

Benefits

Centralized Allocations offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Strategic Workflow Optimization Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.