Assistant Manager, janitorial

Overview

We are seeking an experienced and dependable Assistant Account Manager to help lead janitorial operations across a multi-site customer account. This position works closely with the Account Manager to support a team of approximately 63 employees across 13 locations , helping ensure excellent customer service, consistent operations, proper staffing, safety, and quality standards.

This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment, enjoys developing teams, and is comfortable balancing employee needs, customer expectations, and day-to-day operational priorities.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf)

Responsibilities

Responsibilities:

• Support daily janitorial operations across multiple customer locations.

• Assist with supervising, coaching, training, and developing frontline employees and supervisors.

• Help coordinate recruiting, onboarding, staffing, and training activities.

• Build and maintain positive customer relationships through professional and responsive communication.

• Monitor work orders and service requests to ensure issues are addressed promptly and within established timelines.

• Support safety initiatives, including training, incident reporting, injury reporting, and near-miss documentation.

• Monitor cleaning supplies and equipment and assist with inventory and purchasing needs.

• Help maintain consistent service and quality standards across all locations.

• Travel between customer locations as needed.

• Serve as a secondary point of contact and provide additional account coverage when the Account Manager is unavailable.

Qualifications

Qualifications:

• Previous janitorial or facility services leadership experience.

• Experience supporting large or multi-site operations.

• Bilingual English/Spanish skills are highly preferred.

REQNUMBER: 168597

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.