9777/Benefit Program Specialist I / Washington

This Opportunity is for a 9777/Benefit Program Specialist I -- Non-State -- Open Competitive Hire with a work location in Greenville, MS. JOB DUTIES: Will work in the Greenville WIN Job Center and other centers as assigned for the MS Dept. of Employment Security (MDES). Will interview and screen participants to determine eligibility for employment-related programs. Will perform employer and community outreach to market agency services. Will interview and screen participants to determine eligibility for Wagner-Peyser and Workforce Innovation and Opportunity Act (WIOA) related programs. Will screen and refer qualified participants to job orders. Will case manage participants of various Federal and State programs. Will assist participants in the Resource Center with on-line services. May assist with Workforce Innovation and Opportunity Act training programs, including the On-the-Job Training program and the Individual Training Account program. Will assist customers in person, by telephone and at the reception desk. Will work with all Federal and State programs within the office. Some travel may be required. May make presentations to small or large groups of customers. Will perform other duties as assigned. Must be available to work in a public center that provides in-person service to customers of various programs. All applicants must have a valid driver's license and pass an extensive background check. The following are preferred qualities for this position and are not set to prevent anyone from applying. All interested applicants, including persons with or without a disability should apply. Education & Experience Requirements: Typically requires a Bachelor's degree and 0-2 years of experience OR an Associate's degree and 2-3 years of experience. Preferred Education: Bachelor's degree from an accredited four-year college or university Preferred Experience: Two (2) years of experience in a directly related field. Preferred knowledge, skills and abilities related to performance of job: Good interpersonal skills and excellent customer service skills. Good verbal/written communication, time management and organizational skills. Must possess outstanding computer skills that include proficiency with internet-based applications and email. An application should be completed online via the instructions listed above by the closing date. MDES IS AN EQUAL OPPORTUNITY EMPLOYER. AUXILIARY AIDS AND SERVICES ARE AVAILABLE UPON REQUEST. EOE