Assoc Field Access Dir, Derm, Grand Rapids

Overview A global biopharmaceutical company on a mission to Solve On, Incyte follows science to find solutions for patients with unmet medical needs. Through the discovery, development, and commercialization of proprietary therapeutics, Incyte has established a portfolio of first-in-class medicines for patients and a strong pipeline of products in Hematology, Oncology and Inflammation and Autoimmunity Headquartered in Wilmington, Delaware, Incyte has operations in North America, Europe, and Asia. Job Summary The Field Access Manager (FAM) is a customer facing role focused on providing coverage and access education. The FAM is responsible for minimizing payor and pharmacy barriers for patients and providers (HCP and HCP Staff) by providing appropriate and accurate managed care coverage, payor policy, & affordability information regarding Incyte products in an assigned geography. In this position, the FAM will achieve objectives by working closely with internal (Sales, Patient Access, Market Access and other key Incyte team members) and external (HCP, MAs and BCs) to help resolve access and affordability concerns. Essential Functions of the Job (Key responsibilities) Access Support: *Educates HCPs and key stakeholders within HCP offices on prior authorization requirements, coverage status, payor appeals and medical exception requirements, alternate funding options for the uninsured and under insured, and all associated processes and timelines. Routinely provides live education to HCPs and office staff on access topics. *Establishes, fosters, and maintains relationships with HCPs, key stakeholders within HCP offices, and health care systems assigned to their geography to support resolution of payor/UM criteria issues. *Monitors in-process patient cases through a patient navigator portal with proper patient consent. *Applies knowledge of specialty pharmacy core services and connectivity to assist customers navigating the complexity of specialty pharmacy distribution. *Applies knowledge of retail Dermatology pharmacy core services and connectivity to assist customers navigating the complexity of retail Dermatology pharmacy distribution. *Demonstrates extensive knowledge of payor geographic presence/influence, payor mix, product coverage and payor policies. *Demonstrates deep knowledge of reimbursement and access across Incyte patient support programs and functions compliantly as the subject matter expert in their assigned geography. *Ensures all activities are consistent with all regulations, laws, and company policies. Business Support: *Sets ambitious objectives in developing, explaining, and implementing innovative solutions for patient access. *Develops business plans by performing strategic analyses of their local customers; identify issues and opportunities. *Works collaboratively with other functional areas to identify and respond to local opportunities and customer needs. Does so by serving as a resource within one's area and leveraging the expertise of other Incyte business partners. *Collaborates with Dermatology Business Director to develop a local access strategy plan that ensures achievement of all KPI goals and delivery on all objectives. *Partners across the organization and with external vendors to continuously improve Incyte patient access deliverables, services, and the customer experience. *Partners with compliance and legal to ensure programs are compliant and evolve based on new regulations and laws. Qualifications (Minimal acceptable level of education, work experience, and competency) *Bachelor's Degree or equivalent experience required in relevant field (e.g., healthcare, business, or life s