Manager of Therapeutic Radiology

Job Title: Therapeutic Radiology Manager

Location: Baylor Scott and White- 300A University Blvd, Round Rock TX 78665

Department: Radiation Oncology

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.

• We never settle by constantly striving for better.

• We are in it together by supporting one another and those we serve.

• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Manager of Therapeutic Radiology helps the Director manage and improve Radiation Oncology services. Performs department orientation, teaches, coaches, and supervises staff. Ensures knowledge of the organization's vision, mission, values, and goals. Recommends and helps develop policies to comply with regulations and System philosophy. Acts as Radiology Director when needed.

Essential Functions of the Role

• Plans, designs, implements, and maintains work processes for imaging services. Ensures timely, accurate, and cost-efficient delivery and quality of exams. Complies with System and regulatory standards, policies, and procedures.

• Continuously revises processes for operational improvement and efficiencies. Investigates, resolves and documents the resolution of patient complaints.

• Monitors, evaluates, and modifies staffing patterns to ensure adequate levels. Prepares and modifies work schedules to ensure coverage of all shifts. Approves paid time off, sick time, and leave of absence for assigned staff.

• Interviews, hires, counsels and terminates personnel in partnership with the Human Resources. Completes performance evaluations, and rewards and recognition.

• Trains new staff and ensures all registrations and certifications are current and on file. Helps develop staff for career and growth opportunities.

• Partners with the management team and staff to hold multidisciplinary meetings. This ensures timely communication and adherence to the organization's Vision, Mission, Values, and Goals.

• Facilitates goal setting for staff in imaging sections. Monitors goals and achievements. Ensures goals are reflected in annual performance evaluations. Encourages participation in Employee Satisfaction and Patient Safety surveys. Provides service feedback results to staff. Initiates a plan of action for improvement areas.

• Partners with Management to develop a department budget. Provides feedback on new and replacement equipment and services needed for growth. Monitors operational budgets and implements corrective action plans for negative productivity and expense variances.

• Acts as a Radiology liaison to other departments. Develops cooperative relationships with physicians and medical departments to exchange information and solve problems. Assists in developing, reviewing, revising, and implementing policies, procedures, and priorities to help Department and System goals.

• Ensures the department complies with JCAHO, TDH standards, and other accrediting bodies.

• Identify patient service needs using AIDET when talking to patients. Ensure the correct exam is performed on the correct patient. Establish personal rapport with potential and actual patients and others who know about the service needs.

• Coordinates and runs groups on patient safety, customer service, and performance improvement. Focuses on the environment of Care, Employee Engagement, and Physician Engagement. Also works on Quality Improvement and Inter-Departmental Relations. Participates in shared governance, department, hospital, or professional organizations and committees. This includes LEAN initiatives, 5S projects, and inter-departmental committees. It also involves any professional organization participation and QC assurance with radiologists.

Key Success Factors

• Must stay updated on imaging trends, techniques, protocols, and procedures. Maintain skills on equipment for exams for newborns, pediatric, young adult, adult, and geriatric care.

• Able to perform high-quality advanced imaging procedures according to exam protocol. Comply with System and regulatory standards, policies, and procedures. Explain the procedure to put patients at ease.

• Ensure customer satisfaction by limiting wait times and providing courteous service. Remain professional, review patient satisfaction scores, and develop action plans when needed.

• Able to serve as preceptor by providing quality training to new team members and on new services and initiatives.

• Able to create standards for quality and productivity. Set measurable goals for employees and project teams.

• Able to use broader goals to establish how best to use resources to meet schedules and goals.

• Able to make or approve effective hiring and termination conclusions.

• Able to evaluate and recommend changes to policies and establish procedures that affect the managed organization.

• Basic business knowledge includes annual planning, goal setting, budget adherence, employee compensation, compliance, and risk management.

• General computer skills include Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.

• Able to take call, if required.

• Bachelor's preferred.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's or 9 years of work experience above the minimum qualification

• EXPERIENCE - 5 Years of Experience

CERTIFICATION/LICENSE/REGISTRATION

• ARRT-T Radiation Therapy (ARRT-T)

• Licensed by the State of Texas Medical Board as a Medical Radiologic Technologist (MRT)

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.