GI Sales Data Operations Intern

JOB REQUIREMENTS: Job Description JOB OBJECTIVE Supports the Genetic Identity (GI) Strategic Business Unit by cleaning and maintaining CRM data, consolidating customer-facing content into a single governed source, and building a regional lab intelligence tool using AI tools such as Claude. Works under the direction of an assigned NA Sales FRAM and/or the GI Commercialization team, with day-to-day guidance from a designated supervisor. Directly supports territory planning, customer-facing content quality, and the forensic DNA lab master list initiative. CORE DUTIES: 1. Audit and clean North America (and applicable global) CRM accounts and contacts under FRAM and Marketing Services guidance, correcting and standardizing records. 2. Populate and standardize product reference lists within CRM. 3. Build and maintain a single, governed SharePoint repository indexing current customer-facing materials (data validations, white papers, posters, presentations, abstracts), retiring outdated versions with FRAM/Marketing sign-off. 4. Using Claude (or a comparable LLM) and the cleaned CRM data, design and maintain an interactive, permanent artifact identifying each forensic lab by region, including analyst count, Technical Leader / Lab Director contact, current instrument list, current database and casework kit, and last visit date. 5. Keep the lab intelligence artifact current as FRAMs report lab visits and account changes; coordinate with the forensic DNA lab master list project to avoid duplicate data sets. 6. Working with the assigned FRAM and Contracts/Finance, help build and maintain a tracking mechanism identifying which customer contracts permit price increases and flag approaching deadlines. 7. Handles customer, contract, and lab-partner data with the confidentiality required of a regulated forensic and government-facing business. 8. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others. 9. Embracing and being open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work. 10. Understands and complies with ethical, legal and regulatory requirements applicable to our business. KEY QUALIFICATIONS: 1. Currently pursuing a Bachelor's degree in Business, Data Analytics, Information Systems, Marketing, or a related field. 2. Strong written and verbal communication skills; able to work directly with FRAMs and Marketing Services and to work independently with only intermittent supervision. 3. Demonstrated, hands-on experience using Claude or a comparable LLM (ChatGPT, Copilot) for... For full info follow application link. Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/8814E99EACD946B6 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.