Benefits Administration Specialist (Part-Time Contract)

Job Description

Position Overview

We are seeking an experienced Benefits Administration Specialist to provide hands-on support to employees during a major healthcare and benefits transition. This individual will serve as a trusted resource for employees navigating benefit plan changes, HSA transitions, prescription authorizations, and annual enrollment activities. The ideal candidate is a seasoned benefits professional who can quickly become a subject matter expert, communicate effectively with employees at all levels, and provide exceptional customer service during a high-volume enrollment period.

This role is ideal for a retired benefits professional, former benefits consultant, or experienced in-house benefits specialist looking for flexible, part-time work. The greatest need will be during and after annual enrollment, with significant employee support activities continuing through the first quarter of the year.

Employee Benefits Support Serve as a primary point of contact for employee questions regarding healthcare benefits, enrollment, and plan changes. Assist employees with HSA transfers, account setup, and the transition of health rewards into HSA accounts. Support employees with prescription drug and prior authorization questions while helping resolve benefits-related issues. Annual Enrollment & Benefits Administration Support annual enrollment activities, including employee communications, enrollment assistance, and troubleshooting. Assist with ongoing benefits administration related to eligibility changes, life events, and employee benefit elections. Coordinate with HR, benefits vendors, and internal stakeholders to ensure a smooth employee experience. Employee Communication & Education Explain healthcare and benefits programs in a clear, employee-friendly manner. Provide one-on-one guidance on medical, dental, vision, HSA, and FSA benefit offerings. Deliver exceptional customer service while building trust and confidence during benefits transitions.

Skills and Requirements

5+ years of benefits administration, benefits consulting, or employee benefits experience. Strong understanding of U.S. healthcare benefits programs and enrollment processes. Experience supporting annual enrollment/open enrollment activities. Working knowledge of: Health Savings Accounts (HSA) Flexible Spending Accounts (FSA) Medical, dental, and vision plans Prescription drug programs and authorization processes Health plan transitions and employee education requirements Experience communicating benefits information to employee populations across multiple levels of an organization. Excellent customer service, communication, and problem-solving skills. Ability to manage sensitive employee information with professionalism and confidentiality. Previous in-house corporate benefits administration experience. Prior benefits consulting experience. Experience working with both blue-collar and white-collar employee populations. Familiarity with benefits vendor relationships and healthcare carriers. Experience supporting benefit implementations, healthcare transitions, or organizational enrollment changes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].