Inside Sales Representative

Clarence. Seal & Design. Inside Sales Representative. $60,000 - $80,000/year. Seal & Design is a family-owned company founded and headquartered in Clarence, NY with four divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including: Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC. Seal & Designs customer focused attitude allows us to exceed customers expectations. We are world-class. To learn more about us visit www.sealanddesign.com and view our recruiting video at https://youtu.be/Bae9usXohso. Pay Range: $60 - 70K Responsibilities: * Act as the primary contact for assigned customer accounts, ensuring responsive communication and a high level of customer service. * Partner with Account Managers, Strategic Account Managers, the Inside Sales Manager, and Outside Sales team to support account activities, customer requests, special projects, and administrative needs. * Accurately process sales orders and provide customers with final order confirmations. * Prepare and present quotes to customers, ensuring accuracy, timeliness, and alignment with customer requirements. * Manage assigned new business inquiries and coordinate appropriate follow-up. * Source purchased parts and raw materials to support customer quotes, orders and production requirements. * Create and maintain purchased part SKUs and related information in the operating system. * Proactively communicate order changes, delays, and updates to customers and internal teams. * Receive, document, and coordinate follow-up on customer complaints, including initiation of the RMA process when applicable. * Share relevant customer, order, and account information with internal departments to support efficient service and issue resolution. * Maintain accurate customer, order, and account information in internal databases and systems. * Follow all company safety, security, operational, and procedural requirements. Qualifications: * Bachelor's degree and/or two (2) years related experience in a business-to-business setting * Proficiency working with business systems and Microsoft Office Suite * Strong attention to detail and accuracy * Solid mathematical and analytical skills * Excellent written and verbal communication skills * Strong organizational, problem-solving, and time management abilities, with the capacity to manage multiple priorities * Ability to work independently and collaboratively within a team environment * Adaptable, flexible and able to thrive in a fast-paced, dynamic setting Follow link to apply through Indeed.com: https://www.indeed.com/cmp/Seal-&-Design-Inc/jobs