
Counter Service
Des Moines, IAFull-timePosted 1 day agoStill listed today
Most applications go out cold — see where you stand first. No sign-up to start.
Watch jobs like this. New roles like this one near Des Moines, IA, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Requirements
Credentials this posting asks for.
Job overview
The NAPA Automotive Parts Specialist provides and sources parts for fleet customers, assists team members and customers with parts questions, and informs customers about availability. The role emphasizes customer service, researching the correct parts, and working with management and technicians. Automotive parts knowledge is preferred, while prior parts or automotive experience or willingness to learn is sought. The posting also mentions training and ongoing development.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!
What you will be doing:
- Provide and source parts for specialized equipment for our fleet customers
- Use your parts knowledge to assist other NAPA team members and answer questions for customers
- Provide outstanding customer service and interact with management and technicians
- Bring customer focus and high energy to our fast-paced environment.
- Ask appropriate questions to ensure correct parts are researched and sourced.
- Inform customers on parts availability.
This is the right opportunity for you if you:
- Genuinely enjoy helping our fleet customers with their parts and service needs
- Have gained your parts experience by working in the automotive industry or have gained experience tinkering with/repairing cars & trucks
- Want to gain or grow your parts experience by working on a team with other NAPA parts professionals
- Want to join a team where you can learn and grow your career – the opportunities are endless!
What you’ll need:
- Valid Driver’s License
- Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
- High School Diploma or GED. Technical or Trade school courses or degree
- Excellent verbal and written communication skills
- Great listening skills and empathy for customer
- Ability to work on or around an airport environment in a shop environment
And if you have this, even better (not a deal breaker if you don’t):
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience in airport ground support equipment
- Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus
- Entirely customer-centric (external/internal)
- ASE Certifications
What’s in it for you:
- Competitive Pay
- Benefits include: Medical, Dental, Vision, 401K w/match, paid holidays and vacation, NAPA discount, tuition reimbursement and more!
- A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
- Great training, and ongoing development with support from multiple leaders/your team
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
How this job compares
Set against the 75,117 open Customer Service jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This postingNot listed
- Iowa median$49–68K/yr37 salary ranges
- Iowa median$17–22/hr261 hourly ranges
- Openings
- Olive Jobs lists 1,049 open Customer Service jobs in Iowa and 75,117 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Iowa
- Hy-Vee Food Stores153 open
- Dollar Tree119 open
- Hy-Vee119 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,365 postings).
- Education
- This posting asks for a high school diploma; 13,463 of the 75,117 open Customer Service jobs (18%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
Similar jobs, posted recently
Open roles like this one, listed in the last 30 days.
Automotive Sales ConsultantKen Garff Automotive Group · Des Moines, IA
Merchandising SpecialistO'Reilly Auto Parts · Altoona, IAPosted 3w agoPosted 3w ago
Outside Sales ProfessionalGenuine Parts / NAPA · DES MOINES, IAPosted 1w agoPosted 1w agoPharmacy ClerkHy-Vee · Des Moines, IA
Service ManagerBridgestone Americas · Des Moines, IA · $21.85–34.14/hr
You've read the whole posting — now see how you match it.