Operations Supervisor, Machine Shop - Weekend Nights

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

5th Shift: Friday - Sunday Overnights, 5pm - 5am

Position Purpose

The purpose of the Operations Supervisor is to manage and develop the employees that report to them in service of project delivery. This includes but is not limited to managing their group of direct reports to efficient, timely and quality project deliverables using KPI’s as well as complying with all TAIT policies. The Supervisor is responsible for monthly planning in the areas of people, project deliverables and initiatives assigned to them by the operations manager. The position works collaboratively with other supervisors across the group to achieve company and operational/project delivery goals.

Essential Responsibilities & Accountabilities

• Support and participate in TAIT’ safety culture.

• Ensure all work performed by employees is done safely, efficiently, and accurately.

• Adhere to all company safety policies and procedures.

• Supervisors’ primary field of view/operation is in the current day - 1-month outlook (focused 1 month project/s planning)

• Overall management and direction of all direct employees within their group

• Plan, organize, and manage workflow to ensure team members understand their duties, delegated tasks and delivery responsibilities

• Strong communication of project deliverables with all levels of management, direct reports and project stake holders

• Assist the estimation, design, and PM teams in project build reviews

• Oversight and adherence to company/area specific: inventory, materials, and consumable SOP procedures

• Involvement, implementation, and adherence of departmental equipment maintenance / preventative maintenance SOP’s.

• Involvement, implementation, and adherence of department SOPs for safety, manufacturing, and area procedures

• Responsible for all direct employees’ time management, reviews, training, safe operational performance, and corrective actions.

• Attend meetings, seminars, and training sessions as required.

• Perform assigned duties according to the policies and expectations prescribed by the company

People Management / Leadership Responsibilities:

• Safety Metrics and KPI’s–safe working environment/culture with focus on reduction in lost time

• Micro view on project health with performance to estimate (PTE), on time delivery (OTC) and reduction in rework

• Review and execute project/s and workload placement and forecast with operational manger

• Direct view/output responsibility for teams’ utilization performance and goals

• Focused and continuous improvement to reducing operational touch points

• Support operational and company initiatives

• Participate in planning for capital equipment needs

• Operating within monthly and yearly operational budget goals

Qualifications/Experience

To successfully perform the essential responsibilities of the role, individuals must possess the following level of education and experience, or equivalent combination. In addition, the role requires the following certifications, knowledge, skills, and where applicable, physical requirements necessary for the position.

• High School or GED; Trade School or Journeymen’s certification preferred.

• 4+ years of experience in a manufacturing environment

• 2+ years of supervisory or leadership experience

• Understanding of both Just-In-Time and Lean Manufacturing practices

• Understanding of Continuous Improvement methods

• Machining experience including CNC milling, turning, cutting, and router as well as various secondary operations.

• Working knowledge of welding and fabrication processes

• Effective oral and written communication skills.

• Ability to use Enterprise Resource Planning, Manufacturing Execution System, Computer-Aided Machining, and Computer-Aided Design software

• Ability to use Microsoft Office suite

• Ability to handle changing priorities in a fast-paced environment.

• Flexibility with work schedule. Normal work schedule is forty hours per week; however operational demands may necessitate other schedules to meet business needs.

• Ability to train, develop, mentor, and coach team members.

Experience - Knowledge and Skills:

• Adaptability- Ability to adapt to changing priorities and work environments.

• Attention to Detail – consistently produce accurate and high-quality work.

• Technical Proficiency: Proficiency in relevant technical skills or knowledge for the group's work.

• Collaboration: Facilitating collaboration within the group and with other teams

• Problem-Solving: Identifying and addressing challenges specific to the group's responsibilities.

• Resource Allocation: Efficiently allocating resources (human, financial, etc.) for projects.

• Innovation: Encouraging creative thinking and innovation within the group.

• Quality Assurance: Implementing and maintaining quality control measures to ensure high service standards.

• Leadership: Demonstrating strong leadership qualities to motivate and manage staffing effectively.

• Team Building: Building and nurturing cohesive and high-performing teams.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to frequently walk, bend, climb, push, pull, twist, squat, stoop, and kneel each day. Specific requirements are:

• Must be able to stand for extended periods of time

• Must be able to sit for extended periods of time

• Must be able to lift or move up to 50 lbs.

• Must be able to carry up to 50 lbs.

• Must be able to pull or push up to 50 lbs.

• Must be able to reach overhead

• Must be able to work in small, sometimes awkward spaces and positions

Work conditions of the role are:

Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises

• Work environment involves some exposure to hazards or physical risks which require following basic safety precautions

• Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, reflective vest, ear plugs, steel toed shoes, and other PPE as required by the location

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TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.