Pharmacy Technician

Job Description PHARMACY TECHNICIAN Delta Health Center Reports To: Pharmacist-in-Charge / Staff Pharmacist KEY RESPONSIBILITIES • Prescription Processing: Assist pharmacists in the preparation, labeling, and dispensing of medications in strict accordance with Delta Health Center policies and Mississippi state regulations. • Patient Coordination: Greet patients, collect necessary health and insurance information, and manage the pharmacy point-of-sale system for efficient checkout. • Compounding Support: Assist in the preparation of sterile and non-sterile compounds under the direct supervision of a licensed pharmacist. • Inventory Management: Maintain pharmacy stock by ordering, receiving, and organizing pharmaceutical supplies. Monitor for expiring products and ensure proper storage of medications. • Clinical Support: Assist the pharmacist in identifying patients eligible for Medication Therapy Management (MTM) and help document patient adherence data. • Insurance & Billing: Navigate pharmacy software to process insurance claims, resolve third-party rejects, and assist patients with prior authorization workflows. • Administrative Compliance: Maintain accurate pharmacy records and ensure the pharmacy area remains clean, organized, and compliant with safety standards. • Interdisciplinary Communication: Facilitate communication between the pharmacy and provider offices regarding refill requests and basic prescription clarification. • Maintain patient confidentiality in compliance with HIPPA regulation. QUALIFICATIONS • Education: High school diploma or equivalent required; completion of an accredited Pharmacy Technician training program preferred. • Licensure: Current and active Mississippi Pharmacy Technician Registration in good standing. • Certification: PTCB or ExCPT certification highly preferred; may be required within a defined timeframe of hire. • Technical Skills: Proficiency in pharmacy management software (e.g., PioneerRx, QS/1, or similar) and basic Microsoft Office applications. • Soft Skills: Exceptional attention to detail, strong mathematical skills for dosage calculations, and the ability to communicate empathetically with a diverse patient population. • Physical Requirements: Ability to stand for extended periods and lift to 25 lbs as needed for inventory stocking. PREFERRED EXPERIENCE • Community Health: Experience working in a Community Health Center (CHC) or Federally Qualified Health Center (FQHC) environment. • Underserved Populations: Demonstrated ability to work effectively with underserved or rural patient populations. • Bilingual Skills: Proficiency in a second language common to the local Delta region is a plus. BENEFITS • 401(k) with company matching • Comprehensive Health, Dental, and Vision insurance • Employee discounts • Paid Time Off (PTO) and holiday pay • Professional development opportunities and support for continuing education and certification maintenance Requirements KEY RESPONSIBILITIES • Prescription Processing: Assist pharmacists in the preparation, labeling, and dispensing of medications in strict accordance with Delta Health Center policies and Mississippi state regulations. • Patient Coordination: Greet patients, collect necessary health and insurance information, and manage the pharmacy point-of-sale system for efficient checkout. • Compounding Support: Assist in the preparation of sterile and non-sterile compounds under the direct supervision of a licensed pharmacist. • Inventory Management: Maintain pharmacy stock by ord ring, receiving, and organizing pharmaceutical supplies. Monitor for expiring products and ensure proper storage of medications. • Clinical Support: Assist the pharmacist in identifying patients eligible for Medication Therapy Management (MTM) and help document patient adherence data. • Insurance & Billing: Navigate pharmacy software to process insurance claims, resolve third-party rejects, and assist patients with prior authorization workflows. • Administrative Compliance: Maintain accurate pharmacy records and ensure the pharmacy area remains clean, organized, and compliant with safety standards. • Interdisciplinary Communication: Facilitate communication between the pharmacy and provider offices regarding refill requests and basic prescription clarification. • Maintain patient confidentiality in compliance with HIPPA regulation. QUALIFICATIONS • Education: High school diploma or equivalent required; completion of an accredited Pharmacy Technician training program preferred. • Licensure: Current and active Mississippi Pharmacy Technician Registration in good standing. • Certification: PTCB or ExCPT certification highly preferred; may be required within a defined timeframe of hire. • Technical Skills: Proficiency in pharmacy management software (e.g., PioneerRx, QS/1, or similar) and basic Microsoft Office applications. • Soft Skills: Exceptional attention to detail, strong mathematical skills for dosage calculations, and the ability to communicate empathetically with a diverse patient population. • Physical Requirements: Ability to stand for extended periods and lift up to 25 lbs as needed for inventory stocking. PREFERRED EXPERIENCE • Community Health: Experience working in a Community Health Center (CHC) or Federally Qualified Health Center (FQHC) environment. • Underserved Populations: Demonstrated ability to work effectively with underserved or rural patient populations. • Bilingual Skills: Proficiency in a second language common to the local Delta region is a plus. Benefits BENEFITS • 401(k) with company matching • Comprehensive Health, Dental, and Vision insurance • Employee discounts • Paid Time Off (PTO) and holiday pay • Professional development opportunities and support for continuing education and certification maintenance