MANAGEMENT ANALYST

Summary

You will serve as a Management Analyst in the Human Resources/Manpower & Manning/Education and Training Directorate of US FLEET CYBER COMMAND.

Duties

• You will serve as a liaison between Total Workforce Management Services (TWMS) and Waypoints Users to provide customer satisfaction on system updates, questions and resolution of help desk tickets.
• Provides advice and guidance to users of TWMS, Waypoints, and Customer Support Help Desk.
• Sends quarterly reports to FCC/C10F Headquarters to ensure individual permissions are validated as required.
• Plans and executes all assignments necessary for the analysis and evaluation of the effectiveness of TWMS and Waypoints to meet FCC/C10F organizational needs.

Qualifications

Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GG/GS-09) or pay band in the federal service, or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Administering, maintaining, or supporting user access, roles, permissions, or account-management processes for an automated workforce, personnel, training, readiness, human-resources, or comparable enterprise information system 2) Using Total Workforce Management Services (TWMS), Waypoints, or a comparable enterprise workforce-management system 3) Coordinating with an enterprise help desk, system program office, external service provider, or similar technical-support organization to resolve system-user issues. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Additional qualification information can be found from the following DON DCIPS policy website: https://www.secnav.navy.mil/doni/Naval%20Intelligence%20Activity/Chapter%205%20-%20Employment%20and%20Placement.pdf

Education

In lieu of required experience, applicants can meet minimum qualifications through possession of the following education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. How You Will Be Evaluated

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and application package, along with your supporting documentation to determine your ability to demonstrate the following competencies: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Information Management Problem Solving Analystical Techniques Partnering Written Communication Process Improvement This recruitment will utilize the following technical assessment tools: USA Hire, Structured Resume Review, Structured Interview. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All eligibility and qualification requirements must be met by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Other Information

This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. ICTAP does not apply to Excepted Service positions. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. All Defense Intelligence positions under the Defense Civilian Intelligence Personnel System (DCIPS) are in the excepted service by specific statue, 10 U.S.C. 1601. This position is in the excepted service and does not confer competitive status. For more information on the DCIPS occupational structure click here. For more information about career advancement in DCIPS click here. This position is subject to an initial drug screening, and random testing thereafter. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability to successfully pass; or refusal to conduct the test may result in: 1) the tentative or final job offer being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.