Center Support Specialist

Select Medical

Auburn, MAFull-time$22–24/hrSeen 3w agoSeen in employer's feed 2 days ago

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At a glance

Compensation

$22–24/hr

Location

Auburn, MA

Schedule

Full-time

Work Authorization

Not specified

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Job overview

The Center Support Specialist works with management teams to coordinate patient services and administrative duties across multiple outpatient physical therapy centers, ensuring high customer service, supporting staff training, and handling policy, technology, and procedural updates.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceInsurance VerificationMedical Office AdministrationTrainingRevenue Cycle ManagementTravel

Qualifications

High School Diploma or GED1 Year of Medical Office ExperienceInsurance Verification ExperienceExperience Supervising Others

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Match

Paid Time Off

Full job description

Overview

Position: Center Support Specialist

Company: Select Physical Therapy

Location: 319 A Southbridge Street Auburn, MA 01501

Schedule: Full-time, Monday-Friday (8am-5pm)

Compensation: $22.00 - $24.00/hour based on experience

The Center Support Specialist works with management teams to ensure the efficient coordination of patient services and administrative office duties of our outpatient physical therapy centers within their scope of responsibility (between 5 and 12 centers). The Central Support Specialist also ensures the highest level of customer service is provided to patients and their families, customers, co-workers, and managers. This position will also support job training for newly hired patient service specialists, as well as updates on policies and procedures, new technology, and enhancements.

Why Join Us: (benefits for full-time at 32+ hours/week)

Start Strong : Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection

Responsibilities

Provides, at a minimum, all essential functions of the patient service specialist job
Assist revenue cycle manager (RCM) with training and supporting all front desk staff
Ensure patient records are maintained and organized according to our company policy
Verify patients' insurance eligibility and authorizations as needed
Support ongoing training of existing staff
Travel to each center as needed