Business Analyst

Business Analyst # Company Overview: The Intelligence and Security Associates (ISA) is a Virginia-based SBA certified Service-Disabled Veteran-Owned Small Business. ISA is a proud V3-certified employer, with one in two ISA employees having served in the U.S. military. Additionally, ISA holds a General Services Administration (GSA) Multiple Award Schedule (MAS) contract, and One Acquisition Solution for Integrated Services + (OASIS+) Total Small Business Pool Contract Vehicle. Originally founded as an education and training company, ISA continues a 20-plus-year tradition of providing value creation for our clients, delivering unique solutions tailored to their specific challenges across a broad range of national security issues and competencies. Our highly qualified subject matter professionals, data and technical experts, and our seasoned senior leaders specialize in national security and intelligence delivery services for the Department of War (DoW), the Intelligence Community (IC), and other federal and commercial entities. Our extensive Program of Work includes broad areas of Mission Engineering and Systems Integration, Strategic Advantage and Warfighter Support, and Operational Enablers to federal government and commercial entities across the defense and national security sectors. # # Job Description: The Business Analyst is a key operational and analytical role responsible for serving as a strategic bridge between business stakeholders, client leaders, and technical engineering teams. Operating within federal defense and national security environments, this professional elicits, analyzes, documents, and translates complex operational and mission requirements into actionable technical specifications, user stories, and process flow models. The Business Analyst helps optimize enterprise workflows, supports Agile project delivery, facilitates User Acceptance Testing (UAT), and drives system modernization initiatives to ensure client satisfaction and program success. # # Work Model: Our people-first culture prioritizes the benefits of flexibility and collaboration. Consistent with government and industry standards that support a more fulsome return to in-office culture, ISA supports our clients and provides a working environment that promotes professional development opportunities through peer engagement and face-to-face mentoring. The ability to meet across teams at the office and cross-pollinate information is critical to our success. # Responsibilities: The Business Analyst provides end-to-end requirement management and business process optimization across ISAs program portfolio. They are responsible for conducting stakeholder interviews, mapping "As-Is" and "To-Be" operational workflows, and creating detailed functional and non-functional requirements documentation. Working closely with Project Managers, Systems Engineers, and software developers, the Business Analyst facilitates Agile backlog refinement, leads solution validation and UAT, produces executive briefings and data visualizations, and supports change management efforts to ensure seamless technology adoption. # # Duties: Elicits, analyzes, and documents business, functional, and non-functional requirements from government stakeholders, subject matter experts (SMEs), and end-users. Develops business process models, flowcharts, data flow diagrams, and swimlane diagrams to illustrate current-state ("As-Is") and future-state ("To-Be") workflows. Authors user stories, acceptance criteria, use cases, product backlogs, and Requirements Traceability Matrices (RTM). Facilitates Agile software development ceremonies, including backlog grooming, user story refinement, and sprint planning in tools such as Jira or Azure DevOps. Conducts gap analyses, impact assessments, and trade studies to support system modernization and technology selection decisions. Translates complex technical capabilities and software arc itectures into clear, actionable narratives for executive stakeholders and non-technical clients. Designs and executes User Acceptance Testing (UAT) plans, test scripts, and defect tracking workflows to validate that solutions meet business requirements. Creates interactive dashboards, visual reports, and data summaries using tools such as Power BI, Excel, or Tableau to communicate performance metrics and KPIs. Develops standard operating procedures (SOPs), user training guides, system documentation, and facilitates end-user training sessions. Supp