Production Planner

We're hiring an experienced Manufacturing Production Planner to join a growing precision manufacturing operation in the Rochester, NY area. This is a highly collaborative role for someone who understands how manufacturing operations work and enjoys keeping production moving, solving problems, and ensuring customers receive their parts on time. You'll take ownership of customer orders throughout the manufacturing process, working closely with production, purchasing, engineering, quality, and shipping to coordinate priorities, track progress, and keep deliveries on schedule. The ideal candidate has experience in a machine shop or precision manufacturing environment, understands production workflows, and is comfortable using ERP systems to manage orders, materials, and work-in-process. Responsibilities:

• Own customer orders throughout the manufacturing process, coordinating production priorities and delivery schedules to meet customer requirements.
• Monitor production progress, material availability, lead times, and work-in-process (WIP) to identify potential delays and keep orders moving.
• Work closely with production and purchasing teams to ensure materials, components, and outside services are available when needed.
• Serve as a primary point of contact for assigned customers, providing updates on order status, delivery timelines, and scheduling changes.
• Maintain accurate job information, production updates, and WIP records within the ERP system.
• Coordinate with engineering and quality teams to resolve manufacturing issues that could impact production or delivery schedules.
• Partner with shipping and receiving to ensure completed orders are shipped accurately and on time, including preparing required shipping documentation.
• Support inventory accuracy, cycle counting, and continuous improvement efforts.

Requirements

• 3–5 years of production planning, manufacturing scheduling, or related experience preferred.
• Experience working in a manufacturing environment; precision machining or machine shop experience is strongly preferred.
• Strong understanding of manufacturing workflows, production lead times, material requirements, and work-in-process.
• Experience working with ERP/MRP systems; Epicor experience is a strong plus.
• Ability to manage multiple customer orders, changing production priorities, and competing deadlines.
• Strong communication skills and confidence working directly with customers and internal manufacturing teams.
• Proficiency with Microsoft Excel and other Microsoft Office applications.
• Strong organizational skills, attention to detail, and a proactive approach to problem-solving.
• Bachelor's degree in Supply Chain Management, Business Administration, or a related field preferred; equivalent manufacturing experience will be considered.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (PTO) and paid holidays
• Life and disability insurance
• Opportunities for professional growth and career advancement
• Stable, full-time employment with an established precision manufacturing company