Housekeeping Manager

Description:

JOB SCOPE:

• Responsible for assisting in the overall management of the housekeeping department; including staff supervision, scheduling, inspections of guest and staff areas and completing a variety of administrative duties and reports. Other duties as required.

JOB FUNCTIONS:

Supervision

• Distribute daily work assignments and inspects work performed.

• Monitor and controls various departmental operations and tasks.

• Complete and maintains various records and employee files.

• Inspect guest areas and back of house locations.

Staffing

• Train, counsel, evaluate, and counsel staff along contractual guidelines.

• Prepare daily staff assignments and scheduling.

• Attends departmental meetings and meets with assigned staff on a regular basis.

• Updates Housekeeping standards.

• Prepare weekly schedules according to the forecast and other factors.

• Delegate responsibilities.

Inventory Tasks

• Inventories, orders, and receives housekeeping equipment and supplies.

• Maintains key control.

Qualifications:

ESSENTIAL:

• College degree preferably in Hospitality Management.

• 2 years of housekeeping supervisory experience.

• Previous experience managing Union Team members in accordance with Collective Bargaining Agreement

• Excellent verbal and written communication skills; fluent in English.

• Exceptional problem-solving skills and detail orientation.

• Ability to meet deadlines in fast-paced and high-pressure situations.

• Strong guest service orientation.

• A true desire to satisfy the needs of others in a fast-paced environment.

• Ethical Awareness (fairness, equity, integrity, and ethics.)

• Flexible team player.

• Self-Efficacy (confidence, good judgment, independence, and self-direction.)

• Creative (innovative and curious.)

• Service oriented style with professional presentations skills.

• Must be proficient in Microsoft Word and Excel.

• Must have excellent organizational, interpersonal and administrative skills.

DESIRABLE:

• Experience in upscale NYC hotel properties and/or knowledge of Housekeeping operating procedures.

• Experience managing Union Staff and/or knowledge of the Collective Bargaining Agreement.

• Familiarity with Opera and/or HotSOS hotel management systems.

Salary Ranges - $75,000 - $85,000 Annual Salary

All qualified candidates will receive consideration for employment without regard to race, color,

religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran

status.

Primary Location: US-NY-New York City

Organization: Thompson Central Park New York

Pay Basis: Yearly

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: NEW015817

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.