Business Intelligence Specialist (Remote)

Who We Are Join a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do As a member of the BI Analytics & Reporting team, you will design, develop, and maintain business intelligence solutions that transform complex data into actionable insights. This role combines traditional business intelligence development with modern AI-enabled analytics, helping drive data-informed decision-making across the Title organization. You will partner closely with business stakeholders, analysts, data engineers, and PMO to deliver scalable reporting solutions, dashboards, and automated analytics that improve operational performance and support strategic initiatives. Leveraging Domo and related technologies, you will develop reporting ecosystems that are AI-ready, automated, and aligned with evolving business needs. Business Intelligence & Analytics Development - Design, develop, and maintain business intelligence solutions, dashboards, reports, and data visualization tools. - Build reporting portals, dashboards, data generators, and other end-user information resources. - Develop standard and custom reports that summarize business, operational, financial, and performance data. - Create scalable analytical solutions using Domo and related BI platforms. - Design and maintain semantic data models that support AI readiness, advanced analytics, and chatbot capabilities. Reporting & Data Management - Gather, consolidate, and analyze data from multiple sources to identify trends, patterns, and actionable insights. - Ensure data accuracy, integrity, consistency, and governance across reporting solutions. - Maintain and enhance BI tools, databases, dashboards, workflows, and methodologies. - Proactively identify opportunities for reporting improvements, automation, and process optimization. - Monitor and support existing reports, dashboards, and BI applications. Stakeholder Collaboration - Partner with business leaders and stakeholders to understand reporting needs and translate business requirements into technical solutions. - Communicate complex data findings clearly to technical and non-technical audiences. - Present business intelligence insights and trend analyses that support strategic decision-making. - Share updates on reporting solutions, tool enhancements, and metadata changes. Automation & Continuous Improvement - Develop and implement reporting automation that reduces manual effort and improves operational efficiency. - Test and validate reporting solutions to confirm they meet business requirements. - Anticipate organizational, process, and system changes that may affect existing metrics and reporting. - Continuously improve reporting quality, usability, scalability, and performance.