Survey Clerk OA

Summary

This vacancy is for a Survey Clerk OA position with the Department of Commerce, U. S. Census Bureau, located at multiple Census Regional Offices.

Duties

• Coordinate a variety of tasks required in the collection, control, field review and report statistical data obtained in a major survey or combination of surveys.
• Provide technical assistance to field staff by using automated tools including addresses and/or respondent search through the internet or other search applications including mapping software.
• Perform automated searches for case status, documentation for case outcomes, and following up with field staff on missing or inadequate case information.
• Establish working relationships with all levels of management external parties, and stakeholders.

Qualifications

This announcement will close at 11:59 p.m. Eastern Time on 11/06/2026 or on the date the first 200 applicants are received, whichever comes first. To qualify for the position of Survey Clerk OA, at GS-0303-5, you must meet the basic qualification requirements listed below. Minimum Education Requirement: To be minimally qualified for this position you MUST have a typing proficiency of at least 40 words per minute with three or fewer errors in a five-minute writing sample. AND Specialized Experience: For the GS-05, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-4 in the Federal service. Experience for this position includes: providing office support to a staff and performing clerical duties such as, mass mailings, file system management, telephone monitoring, and maintain program forms and office files; maintaining survey materials, control files, computing ratios, and preparing computerized reports; using Google search or similar search engines, MapQuest or applications similar to YellowPages.com, Fast Data and Yahoo, using databases such as Access or Excel, conducting searches on specific data elements, reviewing case outcomes, and determining if adequate information is provided or if additional follow up is needed; or working and dealing with multiple customer demands in a professional environment. OR Education: Four years above high school. Note: Equivalent combinations of education and experience are qualifying for all grade levels and positions for which both education and experience are acceptable. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer. After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required. You will have 48 hours from the date you submit your application of this announcement to complete the assessment as this assessment is part of your application.

How You Will Be Evaluated

Category Rating Procedures: If you meet the minimum qualifications stated in the job opportunity announcement and scoring requirements for all applicable assessments, you will be placed in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview. How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold). For more information on category rating, please go to: OPM: Competitive Hiring - Category Rating Online Assessment: Applicants must complete the online USA Hire Competency Based Assessments measuring critical general competencies required to perform the job. Examples used in the assessment may include general situations not directly related to this position. The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. CTAP and ICTAP candidates: CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website, The Employee's Guide to Career Transition. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Clerical Customer Service Customer Service (Clerical/Technical) Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Planning and Evaluating Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Technology Application Do NOT include the following types of information in your application, if included on your resume you will not be considered for this position: Social Security Number (SSN) Date of Birth (DOB) Photos of yourself Personal information: such as age, gender, religious affiliation, etc. We recommend that you preview the online questions for this announcement before you start the application process. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13100752. Other Information

Applicants who apply under this Job Opportunity Announcement may opt-in (at their request) to allow the sharing of their resume, and other associated documents with other Federal Agencies who have vacancies within the same occupational series, grade and pay band (or its equivalent), and full performance level in the same duty location or commuting area of the duty location listed on the Job Opportunity Announcement. Individuals who have received a Voluntary Separation Incentive Payment, otherwise known as a buyout, must repay that incentive if they are reemployed by the Federal Government within five years of separation. Additionally, the following links provide information on various hiring authorities that do not fall under competitive examining procedures; however, they may enable you to apply through merit assignment procedures or be eligible for a non-competitive appointment. VRA (GS-11 or below) VEOA (permanent positions) 30% or more disabled veteran Military Spouse Persons with disabilities CTAP ICTAP Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. The Department of Commerce also provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.