Transfer Transition Generalist

Union County College is a public comprehensive community college providing quality, affordable, accessible educational programs that serve the greater Union County region. It is the oldest of New Jerseys 19 Associate Degree Colleges, serving both career-minded and transfer-oriented students since 1933. The College enrolls almost 30,000 credit, non-credit and continuing education students and is accredited by the Middle States Commission on Higher Education. Many programs lead to the Associate in Arts, Science and Applied Science degrees.

Campus: Scotch Plains

General Description:

Under the direction of the Dean of Scotch Plains and Post-Completion Success, the Transfer Transition Generalist provides proactive, data-informed support to UCNJ graduates and prospective graduates as they transition to four-year institutions and progress toward bachelor’s degree completion. The Generalist manages an assigned caseload, conducts targeted outreach, assists students in navigating transfer-related barriers, tracks engagement, and post-completion outcomes. The Generalist also serves as the operational lead for designated selective transfer, scholarship, and partnership opportunities and collaborates with internal and external partners to expand pathways to bachelor’s degree attainment.

Characteristics, Duties and Responsibilities:

• Advises and monitors an assigned caseload of UCNJ prospective graduates and graduates providing proactive support to address transfer and post-completion barriers, including enrollment, transfer credit, registration, financial aid, scholarships, and academic support.

• Conducts targeted multi-channel outreach and follow-up with prospective graduates and graduates, including those who have not successfully transferred, enrolled, persisted, or completed identified next steps.

• Develops and maintains tracking mechanisms to measure student engagement, transfer enrollment, persistence, barriers, interventions, referrals, and post-completion outcomes; analyzes trends and prepares reports to support assessment and continuous improvement.

• Serves as the operational lead and works with eligible students for designated selective transfer, scholarship, and partnership opportunities, providing outreach and support to eligible students throughout the applicable processes.

• Develops and maintains working relationships with representatives from designated four-year institutions and partner organizations and tracks student participation and outcomes associated with partnership opportunities.

• Assists with transfer-transition workshops, webinars, partner events, information sessions, and other post-completion programming.

• Develops and maintains student-facing information, communications, and resources related to post-completion success.

• Identifies opportunities for innovation and recommends improvements to post-completion processes, outreach strategies, data collection, and student-support processes.

• Collaborates with College departments and external partners to address student needs, facilitate warm handoffs when specialized assistance is required and follows through on identified barriers.

• Reads, interprets, and communicates College policies and procedures.

• Performs other duties assigned by the Dean.

Education Requirements:

Bachelor’s degree required.

Experience:

• Experience in student services, academic advising, transfer services, student success, alumni engagement, or a related area serving diverse college student populations.

• Experience collecting, organizing, tracking, and reporting student outcome data.

• Community college experience.

Competencies and Skills Required:

• Experience in student services, academic advising, transfer services, student success, alumni engagement, or a related area serving diverse college student populations.

• Experience collecting, organizing, tracking, and reporting student outcome data.

• Community college experience.

Physical Demands and Work Environment:

• This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.

• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.

• No or very limited exposure to physical risk.

• Some travel required.

Union County College does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, disability, handicap or other legally protected status in its provision of employment, education, and activities, or other services. Union County College is an EEO/AAP Employer/Protected Veteran/Disabled Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Union County College offers a competitive compensation package and salaries that are commensurate with experience and qualifications. The following benefits are also provided: Medical benefits and pension plan offered through the State of NJ; Dental and vision benefits; Vacation days based on accrual system; Ten paid holidays and three floating holidays that are determined by the College; Tuition remission for employee, spouse, and eligible children for credit and non-credit courses; and Tuition reimbursement for approved degree programs at an accredited college or university.