Cage and Credit Supervisor - Full Time - Swing Shift

**POSITION:**Cage and Credit Supervisor - Full Time - Swing Shift **SCHEDULE:**Swing Shift LOCATION: 5,000 - $49,000 per year TO APPLY: Direct Link:https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=GRANDSIERRARESORTandcws=54andrid=25611 Career Page:https://www.grandsierraresort.com/careers/ Please note, employers may close jobs on the website at any time. MINIMUM/PREFERRED REQUIREMENTS: Maintain excellent communication skills and interpersonal relations with guest, vendors, visitors, and GSR staff. Fully understands and master's all duties of cashiering and rewards program. Acts as a role model to other team members. Ability of complex reading, writing, math, and task completion skills is required. Must have the following skills: following instructions, influencing others, memorization, problem solving, independent judgment, and decision making. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. Must be a minimum of 21 years of age. High school degree or any combination of education, training, or experience that provides the required knowledge, skills, and abilities. 1 year cashier and casino customer service experience is required. Data entry and previous supervisory experience is preferred. Must be able to maintain appropriate Gaming License. JOB RESPONSIBILITIES/DUTIES: Responsible for controlling and accounting of transactions for the cage window and chip bank. Exhibit all conduct in accordance with Nevada Gaming Regulations and GSR policies and procedures, as well as all federal and state laws and regulations. Consistently deliver positive, courteous and professional guest service. Perform guest and in house monetary transactions. Balance and issue bank to floor attendants, food and beverage, and hotel team members. Enter guest transactions into the company computer system accurately. Prepare paperwork, balance sheets, and documents in accordance with standards and procedures. Transfer cash, chips, and checks between cage and departments. Strictly adhere to department policies and procedures. Comply with Federal 31 Procedures. Demonstrate a commitment to ensuring reasonable gaming and responsible alcohol service. Display professional conduct, sound judgement, professional integrity, and strong work ethic. Assist department team members in the balancing of their cash drawers. Responsible for the safeguarding of all inventory and equipment. Assign cashiers for breaks and routine work duties. Handle guest complaints and discrepancies. Assist other departments with operational problems pertaining to the cashier/rewards department. Instruct team members in the proper performance of their duties. Understands and responds to guests' needs. Double check all Title 31 paperwork at the end of the shift. Responsible for kiosk fills and reconciliation duties. Any other duties as assigned within the scope of this position. WORK ENVIRONMENT/PHYSICAL DEMANDS: Constantly standing, bending over, frequently walking, crouching, and occasionally reaching overhead. Must be able to lift/carry 10lbs or less constantly. Constant repetitive use of both feet and hands, requiring constant light and frequent firm/strong grasping motions. Finger dexterity of both hands constantly required. Constant use of vision abilities including distance, depth perception, field of vision, and color vision. Work performed indoors, alone and frequently with and around others. Face-to-face verbal contact with others on extended shifts around computer equipment and moving objects. Noise level is usually moderate but may be loud at times. May be exposed to dirt/dust, odor, and/or secondhand smoke. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EEO: Copyright 2015. All rights reserved. | Grand Sierra Resort and Casino - 2500 ast Second Street - Reno, Nevada 89595 - 800-501-2651