Wealth Operations Specialist

Hiring Range: $19.50-$31.34

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information The Wealth Management Operations Specialist supports daily operational functions across the Wealth Management platform, ensuring timely, accurate, and compliant processing of client account and transactional activities. The role supports onboarding, asset movement, cash management, billing, reconciliations, securities processing, vendor platforms, and operational risk controls while partnering with Client Service, Compliance, Finance, custodians, and external vendors. Consistent performance with accurate execution, a keen sense of urgency and deadlines, and end to end vision of data, client, and Bank impact is expected. This is a hybrid role with 2-3 days a week in Boston Responsibilities:

• Account Opening & Maintenance: End-to-end processing of new and existing accounts, documentation validation, OFAC screening, custodian setup, fee configuration, and data integrity management.
• Asset Movement & Transfers: Processing of internal, external, and complex transfers, stock gifts, and cost basis validation.
• Cash Management & Banking Operations: Posting of cash, ACH, check, and wire activity; daily and monthly reconciliations; wire investigations.
• Billing & Fee Administration: Fee setup, maintenance, accruals, collections, adjustments, and reporting.
• Securities Processing & Corporate Actions: Corporate action elections, class action processing, settlements, and documentation.
• Reconciliations & Reporting: GL variance research, settlement reporting, house account and vault reconciliations.
• Operational Controls & Compliance: IRS and regulatory compliance, SOP maintenance, audit support, escheatment, BCM activities.
• Custodian & Vendor Administration: User access, platform administration, vendor monitoring, and change management.

Education and Experience

• 2–8+ years of relevant operations experience depending on grade level
• Bachelor's degree in Accounting, Finance, or a related field is preferred.

Skills/Knowledge

• Proficient PC skills in Microsoft Office Suite productivity applications (e.g., Excel, Teams, etc.).
• Strong written and oral communication skill.
• Highly organized, capable of managing multiple tasks, meeting strict deadlines, and working well in a team environment.

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU. The Wealth Management Operations Specialist supports daily operational functions across the Wealth Management platform, ensuring timely, accurate, and compliant processing of client account and transactional activities. The role supports onboarding, asset movement, cash management, billing, reconciliations, securities processing, vendor platforms, and operational risk controls while partnering with Client Service, Compliance, Finance, custodians, and external vendors. Consistent performance with accurate execution, a keen sense of urgency and deadlines, and end to end vision of data, client, and Bank impact is expected.