HWAP Energy Services Intake Specialist OMJST

S-904-12 Job Title: HWAP Energy Services Intake Specialist - OMJST ** ** Worksite Location: 1366 Market Ave. N, Canton, OH 44714 ** ** Number of Openings: 1 ** ** How to Apply: APPLY DIRECT to Stark County Community Action Agency using the following information: Mail resume to: Stark County Community Action Agency 1366 Market Ave. N Canton, OH 44714 ** ** OR ** ** Email resume to: [[email protected]]{rel="noopener noreferrer" target="_blank"} ** ** OR ** ** Fax resume to: (330) 454-6850 ** ** Please mention OhioMeansJobs Stark or Tuscarawas when applying to this employer. ** ** Job Description: The Stark County Community Action Agency in Canton, OH, is hiring a full-time HWAP Energy Services Intake Specialist. Essential Functions (Overview): - Carry forth the mission of Stark County Community Action Agency. - Greet customer and provide face-to-face client assessments in their pursuit of obtaining utility assistance. - Receive and screen applicant's required paperwork for specific program applications, prior to the Intake Specialist interview. - Photocopy and scan client documentation into the computer database. - Multiline phone system - respond to all incoming client calls, answer questions and/or transfer calls to appropriate Intake Specialist or department. - Participate in staff meetings, training sessions, conferences, workshops and other career development and professional activities. - Perform and/or assist with task essential for OEE or partnering HWAP agencies monitoring visits (administrative and technical) and other necessary functions for the program. - Perform and/or assist with cross and new staff training. - Perform and/or assist with program community outreach. - Perform and/or assist with department data reports. - Perform and/or assist with HWAP contractor production rotations process requirements. - Embrace a team player atmosphere with the willingness to learn, cross train and perform other duties necessary to meet the department's yearly production goals. - Other duties as requested by supervisor. Skills and Specifications: [Knowledge and experience with OCEAN program ( ]{times="" new="" roman",="" times,="" serif"=""}