Pharmacy Technician - Pharmacy Support ICC
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Job overview
Pharmacy Support Specialists provide phone support, data entry, insurance resolution, and patient scheduling for Associated Food Stores corporate pharmacies. They support customers, physicians, vendors, and pharmacists while helping ensure compliance with federal and state laws and store policies. The role requires a valid Utah Pharmacy Technician license and completion of required continuing education; ideal candidates are described as dependable and committed to teamwork and personal growth.
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JOB SUMMARY: Pharmacy Support Specialists provide phone support, data entry, insurance resolution, and patient scheduling for AFS Corporate pharmacies while ensuring compliance with federal and state laws and store policies. ESSENTIAL DUTIES AND RESPONSIBILITIES - Respond to inquiries from customers, physicians, and vendors. - Document all calls in the pharmacy management system. - Perform data entry for new and refill prescriptions. - Process refill requests and assist with billing issues. - Resolve third-party rejections by gathering and correcting information. - Provide friendly customer service and assist pharmacists as needed. - Pharmacy Technician Support Specialists perform other assigned duties. **POSITION REQUIREMENTS ** - The Pharmacy Technician - Pharmacy Support Specialist must have a valid Pharmacy Technician license (CPhT) in Utah. - Completion of required continuing education. - Ability to adapt to changing schedules and priorities. - Strong teamwork and collaboration skills. - Completion of all necessary training programs. WHO ARE WE? - About Us: For over 80 years, we've supported grocery retailers across the Intermountain West, valuing our team members and engaging in community initiatives. - Ideal Candidates: We seek passionate, dependable individuals committed to personal growth, integrity, and teamwork. Associated Food Stores is an equal opportunity employer. We prohibit unlawful discrimination against applicants or employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other status protected by applicable federal, state or local laws.
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