Business Analyst

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at www.V2soft.com to know more.Experience: 4+ years Description: - Experienced in implementing process re-engineering, developing business requirements, use cases and test scripts using industry accepted practices. - Should possess high level understanding of information technology concepts as well as the SDLC methodology. - Must be flexible and able to multi-task, working on multiple projects and internal initiatives, inclusive of upgrades, maintenance, and enhancements. - Under supervision, conducts business process analyses and needs assessments to align information technology solutions with the business initiatives. - Supports analytical functions by assisting programmers in ascertaining user needs and adapting user procedures to final program design. - Organizes and facilitates application testing and user acceptance to ensure business community's needs are met. - Acts as second and third level support for Production incidents and facilitates troubleshooting, both internally and externally with vendors, and close out of reported issues for multiple applications. Environment: Azure DevOps, MS Visio, Microsoft 365 Services, SharePoint Online, MS Teams, Agile Methodologies; Preference to candidates with Salesforce experience; Hybrid -- Onsite 2 day/wk minimum V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans. - to view all of our open opportunities and to learn more about our benefits.