Personal Banker

Personal Banker Location : Location US-UT-Salt Lake City Location/Org Data : Name Cottonwood Location : Address 5010 S Highland Dr Location : City Salt Lake City Location : State/Province UT ID 2026-5101 Category Retail Banking Position Type Full Time Min USD $20.19/Hr. Max USD $28.03/Hr. Min USD $20.19/Hr. Max USD $28.03/Hr. Job Summary The Personal Banker is responsible for winning new business and consumer deposit and loan relationships and deepening existing relationships by delivering exceptional customer service. The personal banker will continue to build foundational sales, service, and relationship management skills. This role combines sales with excellent customer service, supports branch operations and assists clients with their financial needs. Personal Bankers will develop skills to effectively navigate WaFd systems, engage clients through consultative conversations, and identify solutions that support customers' financial goals. This position provides hands on experience with daily operational responsibilities and emphasizes the development of strong interpersonal and problem solving skills. As part of the requirements of the role, the Personal Banker works toward completing WaFd's foundational certifications, supporting ongoing professional development and career advancement within WaFd. A successful Personal Banker must: Build skills toward a solid knowledge base of bank products and services to maintain rapport with clients, understand their needs, and provide solutions - with the goal of bringing new deposit and loan relationships to the bank. * Assist clients with their banking needs; open new accounts, discuss and refer or originate loans, and onboard new clients. * Make out-of-office calls and visits to businesses, community organizations, and referral sources as assigned by leadership. Introduce and demonstrate digital and self-service options to clients. * Contribute to strategies to help expand small business and consumer client base. * Communicate clearly with staff and clients verbally, over the phone, and via video chat. * Comfortable functioning as a concierge or greeter. * Develop skills, competencies and certifications necessary to support branch performance goals. * Ensure high level of customer satisfaction through the delivery of excellent service. * Proactively accepts bank initiatives and assignments. * Reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: * High school diploma or approved equivalent. * Business related college classes or degree preferred. * Good math skills, 10-key and keyboarding, standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook. * In addition, smart phone and digital channel skills are well developed. Must have excellent organizational and analytical skills and superior written and oral communication skills. Ability to demonstrate how to use... For full info follow a pplication link. We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375